Certified Medical Assistant- Back Office

1 month ago

Augusta, United States Center for Primary Care Full time
Job DescriptionJob Description

Center for Primary Care, at our Crossroads Office is seeking to addmedical assistants to our practice.Come join us, a growing community with an increasing demand for excellent patient care.

Summary: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

Education/Certification: Registered MA, Certified MA or current LPN. Must have or be able to obtain CPR certification within 6 months.

Experience: Prior experience using computer software, preferably electronic medical records. Prior customer service experience preferred

Essential Job Functions:

Assist providers adequately and accurately with exams and procedures

Demonstrates the ability to carry out and complete providers orders.

Conscientious of work area to include keeping exam rooms and equipment cleaned, stocked, and in working condition.

Accurately administers medication and injections per provider orders

Accurately documents necessary information in Electronic Medical Record System

Operate office equipment according to manufacturer guidelines to include but not limited to: EKG, autoclave, pulmonaide/nebulizer, blood pressure cuff

Prepares patient and exam room appropriately for exams, procedures, etc. making sure appropriate supplies are stocked

Ensure smooth patient flow throughout the office by assisting in other areas when needed or as requested

Documents and reports lab results on appropriate forms and in a timely manner

Drawing blood, labeling specimens and completing orders in adherence with the guidelines of our accrediting body

Adheres to infection control guidelines

Maintains patient confidentiality at all times; adheres to all HIPAA guidelines

Communicates effectively with patients in person and by telephone at his/her level of understanding

Prepare forms and patient paperwork for provider review and signature

Promotes positive public relations to patients, visitors, families, providers, and others

Physical appearance and conduct is consistent with acceptable professional ethics and CPC standards

Answers telephone by identifying person answering and assisting callers in a pleasant manner

Screening, prioritizing, and returning patient calls according to office procedure

Maintains operations by following policies and procedures, reporting needed changes and making suggestions for improvement

Performs other duties and responsibilities as assigned

Knowledge, Skills, and Abilities:

Knowledge of Electronic Medical Records

Ability to type Ability to identify emergent medical situations

Demonstrate positive customer service skills

Ability to function in a fast paced work environment, multi-tasking

Attention to detail

Equipment Operated: Will use basic office equipment such as a computer, printer, copier, and fax machine. Will also use medical equipment such as EKG, autoclave, pulmonaide/nebulizer, blood pressure cuff, etc.

Work Environment: Well lit medical office environment

Mental/Physical Requirements: Must be able to lift at least 10 lbs. Sitting 15% of the time Standing/walking 85% of the time

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