Current jobs related to Customer Service Phone Agent - Midlothian - Shades of Light,LLC

  • Insurance Customer Service Representative

    2 weeks ago

    Midlothian, Texas, United States Staff My Agency Full time

    Customer Service Representative - InsuranceWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide prompt and accurate customer...

  • Financial Services Representative State Farm Agent Team Member

    4 weeks ago

    Midlothian, Virginia, United States John Patterson - State Farm Agent Full time

    Job DescriptionAs a Financial Services Representative with John Patterson - State Farm Agent, you will play a key role in marketing and selling financial products that manage everyday risks. Your expertise in financial products will enable you to provide customers with informed advice and guidance on their financial options. Your analytical skills will make...

  • Insurance Customer Service Representative

    1 month ago

    Midlothian, Virginia, United States Cindy Shumaker - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our dynamic team as an Agent Team Member. As a key member of our team, you will play a vital role in helping customers discover their insurance needs and providing exceptional service.ResponsibilitiesEstablish and maintain strong customer relationships through regular...

  • Financial Services Representative State Farm Agent Team Member

    7 days ago

    Midlothian, Virginia, United States John Patterson - State Farm Agent Full time

    Job DescriptionAs a Financial Services Representative with John Patterson - State Farm Agent, you will successfully market financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you...

  • Customer Service Representative

    2 weeks ago

    Midlothian, Texas, United States Staff My Agency Full time

    As a successful State Farm Agent team member, we are seeking a qualified professional to join our winning team in the role of Licensed Customer Service Representative.Active Property and Casualty license is required.We are looking for a licensed, energetic professional interested in helping our business grow through value-based conversations and remarkable...

  • Insurance Agent Team Member

    4 weeks ago

    Midlothian, Virginia, United States Cindy Shumaker - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our dynamic team at Cindy Shumaker - State Farm Agent. As an Agent Team Member, you will play a key role in helping our customers discover their insurance needs and providing them with exceptional service.Key Responsibilities:Establish and maintain strong customer...

  • Customer Service Representative

    4 days ago

    Midlothian, Virginia, United States Cindy Shumaker - State Farm Agent Full time

    Job DescriptionCindy Shumaker - State Farm Agency is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. This role is ideal for those who are passionate about delivering exceptional customer experiences and have a strong desire to learn and grow in a dynamic work environment.Key ResponsibilitiesEngage...

  • Licensed Insurance Customer Service

    4 weeks ago

    Midlothian, United States Staff My Agency Full time

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and...

  • Insurance Career Agent

    2 weeks ago

    Midlothian, Virginia, United States Cindy Shumaker - State Farm Agent Full time

    Job OpportunityWe are seeking a motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in helping customers discover their insurance needs and providing them with personalized solutions.Responsibilities:Establish and maintain strong customer relationships through...

  • Insurance Agent Team Member

    2 weeks ago

    Midlothian, Virginia, United States Cindy Shumaker - State Farm Agent Full time

    Job OpportunityWe are seeking a motivated and customer-focused individual to join our team as an Insurance Agent Team Member. As a key member of our team, you will play a vital role in helping customers discover their insurance needs and providing exceptional service.Key ResponsibilitiesEstablish and maintain strong customer relationships through regular...

  • Insurance and Financial Services Specialist

    2 weeks ago

    Midlothian, Virginia, United States Jason Claybrook - State Farm Agent Full time

    Insurance and Financial Services PositionAt Jason Claybrook - State Farm Agent, we are seeking a highly organized and efficient specialist to join our team. As a valued member of our agency, you will play a crucial role in supporting our insurance agents in gaining and keeping customers.Key Responsibilities:Establish and maintain strong customer...

  • Financial Services Representative

    2 weeks ago

    Midlothian, Virginia, United States Jason Claybrook - State Farm Agent Full time

    Job Title: Financial Account RepresentativeAt Jason Claybrook - State Farm Agent, we are seeking a highly skilled and motivated Financial Account Representative to join our team. As a key member of our team, you will play a critical role in helping our customers manage the risks of everyday life, recover from the unexpected, and realize their...

  • Customer service specialist

    3 months ago

    Midlothian, United States Teleperformance USA Full time

    Category : Customer Service/SupportAbout TPTeleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 500,000 inspired and passionate people speaking more than 300 languages, our...

  • Licensed Insurance Customer Service Representative

    4 weeks ago

    Midlothian, Texas, United States Staff My Agency Full time

    Customer Service Representative - State Farm Agent TeamWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer service and support to our clients.Responsibilities:Establish and maintain...

  • Licensed Insurance Customer Service Representative

    4 weeks ago

    Midlothian, Virginia, United States Prem Das - State Farm Agency Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer service and support to our clients.Responsibilities:Establish and maintain strong customer...

  • Financial Services Representative

    1 week ago

    Midlothian, Virginia, United States Jason Claybrook - State Farm Agent Full time

    Job DescriptionAs a Financial Services Representative with Jason Claybrook - State Farm, you will successfully market financial products that manage everyday risks. Your knowledge of financial products will reinforce your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision will make you an...

  • Customer Service Representative

    1 week ago

    Midlothian, Virginia, United States YMCA of Greater Richmond Full time

    As a key member of our team, you will be responsible for delivering exceptional customer service to our members. This includes answering phone calls, greeting members, processing memberships, and completing program registrations. You will also be required to work weekends and nights. To succeed in this role, you must be able to work effectively in a...

  • Customer Service Representative

    4 days ago

    Midlothian, Virginia, United States YMCA of Greater Richmond Full time

    Job SummaryThe YMCA of Greater Richmond is seeking a part-time Member Services Associate to provide exceptional customer service to members and prospective members. This role involves answering phones, greeting members, processing memberships, and completing program registrations.Key ResponsibilitiesAnswer phone calls and respond to member inquiriesGreet...

  • Phone Sales Representative

    3 weeks ago

    Midlothian, Texas, United States Butler Portraits Full time

    Job OpportunityWe are seeking a highly skilled and motivated individual to join our team as a Phone Sales Telemarketing Associate. As a key member of our sales team, you will be responsible for making outbound calls to warm leads, handling incoming calls, and working with software on a computer to achieve sales goals.Key Responsibilities:Outbound calls to...

  • Customer Service Representative

    2 months ago

    Midlothian, United States SRS Distribution Full time

    The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our...

Customer Service Phone Agent

2 months ago

Midlothian, United States Shades of Light,LLC Full time $16
Job DescriptionJob Description

Customer Service Phone Agent- Full Time

**This is an in-office position located at our Company Headquarters in Midlothian, VA.**

Days/Hours Required: 40 per week and overtime as needed

Compensation: 16.00

Company Overview

Shades of Light is one of the fastest-growing e-commerce brands in the $800 billion home furnishings market. We strive to inspire our customers to distinguish their unique style with a highly curated selection of hand-picked and exclusive designs. Shades of Light started from humble beginnings in 1986 as a small, single retail location in historic Richmond, Virginia selling unique, high-style lighting designs. Since that time, the company has grown to become a national, multi-channel retailer of lighting and other home décor products, including rugs, furniture, mirrors, fans, and wall decor. True to its heritage though, the company has remained singularly focus on its curated collection of high-style products and unique lighting designs, many of which are produced in-house by the company’s own staff of highly trained artisans.

Job Summary

Shades of Light is looking for a multi-talented customer service agent to join our growing team for our January Training Class We have a high-volume, fast-paced customer service center and are looking for talented committed individuals that can step up to provide world-class service while maintaining excellent business acumen.

Job Requirements/Expectations:

  • Provide accurate and satisfactory answers to customer queries and concerns.
  • Take upwards of 50 calls a day.
  • Email and provide follow ups with vendors, distributors, and other outside resources.
  • Assist customers by phone placing orders, selecting products, researching and answering product questions, processing returns, and handling damaged/ defective product claims
  • Guide callers through troubleshooting/navigating the company site.
  • Collaborate with team members and leadership to provide the highest level of customer service possible.
  • Meet personal/team objectives and metrics.
  • All other duties assigned by management.

Qualifications:

  • High school, GED, or equivalent diploma
  • Some college preferred
  • 1 year of Call Center experience preferred
  • Attention to detail
  • Accurate typing skills
  • Excellent customer service skills
  • Ability to multitask effectively
  • Proficient in Microsoft Office
  • Strong organizational skills
  • Ability to work independently
  • Excellent written and oral communication skills


Benefits:

We offer an attractive benefits package including:

  • Medical with HSA option
  • Dental
  • Vision
  • Short Term Disability - paid by employer
  • 401(k) plan with company match
  • Paid time off
  • Paid holidays, and more

**Shades of Light is an equal opportunity employer and does not discriminate based on race,

national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age,

or other legally protected status.