Customer service specialist
2 months ago
Category : Customer Service/SupportAbout TPTeleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.Benefits of working with TP include:Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit This position will be based on-site at our Richmond, Virigina location.Your ResponsibilitiesAs a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concernsCalmly attempt to resolve and de-escalate any issuesEscalate interactions when necessary and appropriateRespond to requests for assistance and/or possible processing paymentsTrack all call related information for auditing and reporting purposesProvide feedback on call issuesUpsell if requiredWe’re looking for fearless people – people who are inspired to deliver only the best in all that we do.High School Diploma or equivalentIT/Network certifications/degrees preferred18 years of age or olderProven call center experienceTyping 25 WPMProficient in PC operation and navigationEntry-level network troubleshootingAbility to set up home Wi-Fi networkAbility to set up and configure a router or switchCore proficiency with a laptop or desktop computerAble to work independentlyHave excellent communications skills, both oral and writtenAbility to work in a constantly changing and fast paced environmentAbility to stay composed and objectiveStrong listening skillsBe Part of Our TP FamilyIt is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.Teleperformance is an Equal Opportunity Employer
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Healthcare Customer Service Specialist
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Healthcare Customer Service Specialist
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Midlothian, Virginia, United States Bon Secours Mercy Health Full timeAbout Bon Secours Mercy Health:At Bon Secours Mercy Health, we are committed to enhancing the quality, safety, and cost-effectiveness of healthcare services. Our facilities and healthcare professionals are recognized for their excellence in both clinical and operational practices.Our Mission:As a faith-driven and patient-centered organization, Bon Secours...
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Healthcare Customer Service Specialist
6 days ago
Midlothian, Virginia, United States Bon Secours Full timeThank you for considering a career at Bon Secours Scheduled Weekly Hours: 40 Work Shift: Days/Evenings (United States of America) POSITION OVERVIEW: The Healthcare Customer Service Specialist will act as the primary liaison for all patients and the community. This role involves receiving and processing patient referrals, managing patient registration,...
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Customer Service Account Specialist
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Midlothian, Virginia, United States Virginia Credit Union Full timeJob Overview: Core Responsibilities: The primary role of the Contact Center Account Consultant I is to respond to phone inquiries concerning deposit and loan accounts while actively promoting the credit union's products and services, ensuring exceptional service quality to members and colleagues alike. Key Duties and Responsibilities: - Respond to telephone...
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Midlothian, United States Springer Insurance Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive PayProfessional DevelopmentJob Stability in a growing industry Job DescriptionWe are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency....
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Midlothian, United States SRS Building Products - Midlothian Full timeJob DescriptionThe Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers’ needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be...
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Customer Service Representative
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Midlothian, United States SRS Building Products - Midlothian Full timeThe Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers’ needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building...
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Midlothian, Texas, United States GO Car Wash Full timeCustomer Service TeammatePosition Overview:The Customer Service Teammate (CST) plays a vital role in establishing and nurturing relationships with both new and existing clientele. This position involves promoting memberships and enhancing service offerings through effective sales techniques. With the potential to earn up to $14.00 per hour through...
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Midlothian, Virginia, United States MGN Foundation Full timeJob OverviewMGN Foundation is seeking a highly motivated and detail-oriented Customer Service Assistant to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients and stakeholders.Key ResponsibilitiesClient Representation: Represent our clients with professionalism and clarity,...
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Midlothian, Virginia, United States MGN Foundation Full timeJob OverviewMGN Foundation is seeking a highly motivated and detail-oriented Customer Service Assistant to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients and stakeholders.Key ResponsibilitiesClient Representation: Represent our clients with professionalism and clarity,...
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Customer Service Apprenticeship
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Midlothian, Illinois, United States Tasca Automotive Group Full timeTasca Automotive Group is on the lookout for enthusiastic and skilled individuals to become part of our thriving team as a Customer Service Coordinator for Automotive Services. In this role, you will manage service department communications through calls, emails, and leads, while fostering strong relationships with our existing clientele. Comprehensive...
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Customer Service Representative
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Midlothian, Illinois, United States Goodwillky Full timePosition Title: CashierJob Category: RetailRequisition Number: CASHI004643Overview:Goodwill Industries of Kentucky is seeking a dynamic and enthusiastic Cashier to become a vital part of our retail team. This role is crucial for the smooth operation of our retail environment. The ideal candidate will embody our core values of respect, excellence, and...
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Cashier Customer Service
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Midlothian, United States Texas Best Smokehouse #4 Full timeJob DescriptionJob DescriptionWe are currently looking for high energy people, with excellent customer service for our business. We are seeking Cashiers, Porters and Food Workers. We are a rapidly growing company that seeks people that want to grow with us.
