See more Collapse

Day Service Coordinator

1 month ago

Omaha, United States 360 Community Services Full time
Job DescriptionJob DescriptionSalary: Min: $45,000 High: $60,000

Summary Description:

Under the supervision of the Director of Day Services, the Day Service Coordinator is responsible for case management which includes supporting, planning, implementing, coordinating, and evaluating all service provisions rendered to Individuals and Employees. Activities related to responsibilities include the oversight of client ISPs, quality assurance and improvement measures, and compliance with DHHS Title 403 & 404 NAC regulations which govern all activities associated with Day Service Provisions.

 

Essential Functions

Administrative Job Functions

  • Works collaboratively with the Director of Day Services in assisting with client tours and intakes.
  • Works collaboratively with Service Coordination to establish professional relationships and ensure quality service delivery for all clients.
  • Provides the leadership, management, and vision necessary to ensure that direct support employees on your caseload have the proper support, operational controls, administrative and reporting procedures to ensure operating efficiency.
  • Ensures that all program activities operate consistently and ethically within the mission and values of the organization.
  • Provides timely and appropriate response to internal and external customer needs.
  • Provides day-to-day leadership and management of both business and program operations that mirrors the mission and core values of the organization.
  • Informs the department director of important issues concerning the clients and operations.
  • Performs all other duties as assigned

 

Staff Management and Development Job Functions

  • Provides effective and inspiring leadership as well as stewardship by being actively involved in all programs and services.
  • Provides an integrated staff development and leadership model for direct support employees.
  • Supervises and maintains a positive team of well-trained employees who provide support, direction, and oversight to the individuals.
  • Ensures all administrative functions are completed and submitted within required timeframes including financial ledgers, attendance tracking, emergency drills, GER incident reporting, T-logs notes, client program data, MARs, medical appointments, and monthly consultation meetings.
  • Directly manages the ongoing job performance of employees on your caseload; develops and communicates performance goals, completes performance evaluations within established timeframes; provides feedback, develops, and acts on performance improvement plans, and determines and implements disciplinary action as needed.

 

Compliance and Quality Improvement Job Functions

  • Participants in continuous quality improvement process, focusing on systems/process improvement; including promoting regular and ongoing opportunities for all staff, clients, and external consumers to give feedback on program operations.
  • Ensure compliance with agency, state, and federal policies and procedures; including but not limited to; staff training, personnel records, client records, client programs, attendance tracking, medication management, medical appointments and services, emergency drills, ledger of client funds, client intakes/discharges, and incident reporting.
  • Ensures compliance with HIPAA Privacy Standards and related Agency policies.
  • Ensure timely and effective completion of monthly MGR reports. Informs the Department Director of any important issues or corrective plans yielded from audits.
  • Reviews, approved, and conduct follow up plans on all reportable GERs that occur within Day Services (as required).
  • Works collaboratively with the Human Rights Committee (HRC) meetings to communicate/submit events related to the use of restrictive measures, ESIs, or the use of psychiatric medications.
  • Ensures ongoing compliance with DHHS Title 403 & 404 NAC regulations and ensures ongoing readiness for state surveys.

 

Client Development Job Functions

  • Responsible for the coordination and delivery of high quality, efficient care for individuals in services
  • Promotes and fosters an interdisciplinary approach to person-center care and strong relationships with guardians and service providers
  • Effectively coordinates day services to ensure that client service delivery goals and objectives are met in a timely fashion.
  • Ensures that the health, safety, and well-being of the individuals are always protected and identifies/ reports any suspected abuse or violations of an individual’s rights.
  • Ensures individualized plans (including habilitative plans, behavioral support, safety plans, and medical plans) are up-to-date and accurately reflects the Individuals’ ISP. Ensures staff are well trained and are implementing the plan(s).
  • Participates actively in client intakes and annual meetings (as directed) to gain detailed knowledge of the unique needs of each client and facilitate service planning.
  • Encourage the involvement of clients and clients' representatives in individual program planning and the planning and monitoring of day Services.
  • Works cooperatively with other service providers in effectively interfacing to ensure quality service delivery for all clients and provide efficient administrative support for managers, supervisors, and direct support staff.

 

Required Knowledge, Skills, Abilities and Expectations:

  • DEPENDABILITY- Employee can be counted on to complete assigned tasks in a timely manner with little supervision. Accepts responsibility when necessary to see that the job gets done.
  • ATTENDANCE AND PUNCTUALITY- Is prompt and on time for work, assignments, and meetings. Notifies supervisor prior to lateness or absence. Understands that excess absences pose a hardship on other employees.
  • QUANTITY AND QUALITY OF WORK - Cares about the quality and accuracy of work being produced. Accepts responsibility for completing job tasks. Uses time productively and efficiently.
  • ATTITUDE - Demonstrates a cooperative, positive, and enthusiastic attitude toward fellow employees, clients, and visitors. Maintains a professional and positive attitude in carrying out assignments and is helpful and courteous to fellow employees.
  • CONFIDENTIALITY- Know and always follows confidentiality law and procedures.
  • COMMUNICATION SKILLS - Is effective in written and oral expression. Demonstrates proper telephone etiquette and able to communicate easily with clients, referral sources, and visitors in an appropriate manner. Relates to clients and co-workers in a respectful and professional manner.
  • CONDUCT - Conducts one’s self in a manner consistent with the organization’s code of ethics and the profession’s code of conduct. Shows professionalism in office setting.
  • FLEXIBILITY / HANDLING EMERGENCIES - Responds well to changing situations or routines. Handles crisis calmly and professionally.
  • JUDGEMENT - Able to exercise good judgment and discretion


QUALIFICATIONS

Requirements:

  • Must have a high school diploma or GED (Bachelor’s Degree in Social Services preferred)
  • Must pass a background investigation which includes a criminal history and an APS/CPS check.
  • Valid Driver’s License

Experience/Knowledge

  • Must have at least 5 years of experience working in a community-based program for persons with developmental disabilities, at least 5 years as direct-line staff with persons with developmental disabilities, and at least 2 years in a supervisory capacity.
  • Knowledge of and the ability to effectively assess individual client needs. Client needs will include such things as type of setting, amount and type of staffing required, transportation needs, coordination of special interventions for medical, nutritional, or therapeutic needs.
  • Knowledge of and ability to effectively coordinate Services through effective oral/written communications, planning, and allocation of needed resources, supervising, staff training methods, preparing/monitoring budgets, utilizing Sound decision making processes and formulating, implementing and monitoring staff goals and objectives.
  • Knowledge of and ability to effectively utilize normalization principles, least restrictive alternative concepts, ISP'S,  behavior management, programming, and medications.


WORK ENVIRONMENT AND PHYSICAL DEMANDS:  

  • Ability to bend, lift and carry objects of varying size weighing up to 10 pounds.
  • Ability to sit in front of and operate a computer terminal for extended periods of time.


EMPLOYEE BENEFITS: 

  • Paid Holidays
    • New Year’s Day
    • Memorial Day
    • Independence Day
    • Labor Day
      Thanksgiving Day
    • Friday after Thanksgiving
    • Christmas Eve
    • Christmas Day
  • Affordable Employee Insurance (waiting period applies)
    • $75.00 per pay period for employee only insurance, including:
      • Health, dental, vision, and short/long-term disability insurance
      • Employee Life insurance policy in the amount of $25,000
    • 401k contribution with 3% company match
  • Generous Paid Time Off (PTO) Accrual
    • 78 hours annually during first 2 years
    • 130 hours annually during years 3 & 4
    • 156 hours annually during years 5 & 6
    • 182 hours annually during years 7 & 8
    • 208 hours annually following 8 years of service


We have other current jobs related to this field that you can find below

  • Day Service Coordinator

    4 weeks ago

    Omaha, United States 360 Community Services Full time

    Job DescriptionJob DescriptionSalary: Min: $45,000 High: $60,000Summary Description: Under the supervision of the Director of Day Services, the Day Service Coordinator is responsible for case management which includes supporting, planning, implementing, coordinating, and evaluating all service provisions rendered to Individuals and Employees. Activities...

  • Program Coordinator

    4 weeks ago

    Omaha, Nebraska, United States Rejoice Developmental Disability Service Full time

    Job Duties1. Communicates with the individual to determine services needs/preferences, service options, etc., and ensure eligibility/authorization for funding of services/supports is available.2. Involves the individual and his/her community and natural supports to develop a comprehensive, holistic and person-centered strategy to address issues and concerns...

  • Case Management Coordinator

    3 days ago

    Omaha, United States Heartland Family Service Full time

    Intensive case management and case coordination services will be provided to pregnant and postpartum women with children up to age 10 with the purpose of coordinating and attaining supportive family-based services, substance use and mental health care and physical health care goals. Decision making, problem solving, and highly developed interpersonal skills...

  • Service Coordinator

    3 weeks ago

    Omaha, United States J. F. Ahern Full time

    Looking to join one of the best mechanical and fire protection contractors in the United States? Join our team! Ahern has an exciting opportunity for a Service Coordinator working out of Omaha, NE, or Des Moines, IA. We consistently rank as one of the top specialty contractors in Wisconsin, are in the top 15% of specialty contractors across the US, and have...

  • Service Coordinator

    3 weeks ago

    Omaha, United States J. F. Ahern Full time

    Looking to join one of the best mechanical and fire protection contractors in the United States? Join our team! Ahern has an exciting opportunity for a Service Coordinator working out of Omaha, NE, or Des Moines, IA. We consistently rank as one of the top specialty contractors in Wisconsin, are in the top 15% of specialty contractors across the US, and have...

  • ENOA, Services Coordinator

    3 weeks ago

    Omaha, United States Eastern Nebraska Office on Aging Full time

    Job Title ENOA, Services Coordinator Hours Required 40 Job Description and Hours Responsible for determining and monitoring the appropriate long term care needs of financially eligible disabled adults and those over the age of 65 who are requesting or receiving assistance through home and community based services. Responsible for coordinating home and...

  • ENOA, Services Coordinator

    3 weeks ago

    Omaha, United States Eastern Nebraska Office on Aging Full time

    Job Title ENOA, Services Coordinator Hours Required 40 Job Description and Hours Responsible for determining and monitoring the appropriate long term care needs of financially eligible disabled adults and those over the age of 65 who are requesting or receiving assistance through home and community based services. Responsible for coordinating home and...

  • Program Coordinator

    4 weeks ago

    Omaha, United States Heartland Family Service Full time

    Job DescriptionJob DescriptionAt Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. Trauma Informed Care is an...

  • Residential Service Coordinator

    2 days ago

    Omaha, United States Millard Sprinkler Full time

    The Residential Service Coordinator is the main point of contact for all requests and communications from customers.  Responsibilities include gathering data, creating customer accounts, scheduling service appointments and other administrative work.  The position requires outstanding multi-tasking and organization skills.  Heavy phone and email volume....

  • Office Services Coordinator

    4 weeks ago

    Omaha, Nebraska, United States Hub International Full time

    Great opportunity to join the HUB team in Omaha, NEAre you a bright, outgoing, people-oriented person? If so, this is the career for you.At HUB, we value education and continuous learning, and are excited to assist you along your career development path.As an Office Services Coordinator, you will ensure the smooth operation of our office and manage various...

  • Fleet Service Coordinator

    4 weeks ago

    Omaha, United States ZeeRecruit Full time

    Job DescriptionJob DescriptionFleet Services CoordinatorHorsePower Brands is a portfolio company of franchise brands in the home services industry delivering first-in-class customer service and experiences! As a rapidly growing enterprise, it’s important that our employees have an entrepreneurial attitude, an embracing mindset toward change, and can...

  • Fleet Service Coordinator

    4 weeks ago

    Omaha, United States ZeeRecruit Full time

    Job DescriptionJob DescriptionFleet Services CoordinatorHorsePower Brands is a portfolio company of franchise brands in the home services industry delivering first-in-class customer service and experiences! As a rapidly growing enterprise, it’s important that our employees have an entrepreneurial attitude, an embracing mindset toward change, and can...

  • Donate Life Services Coordinator

    4 weeks ago

    Omaha, United States Nebraska Medical Center Full time

    Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) Donate Life Services Coordinator * Not a Remote Position* Shift Details: Full Time Flexible Schedule 24/7 Coverage Why Nebraska Medicine: Our...

  • Case Coordinator III

    4 weeks ago

    Omaha, United States Heartland Family Service Full time

    Job DescriptionJob DescriptionAt Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.Trauma Informed Care is an...

  • Day Services Assistant

    3 weeks ago

    Omaha, United States Vodec Full time

    Job DescriptionJob DescriptionVodec is currently hiring Direct Support Professional staff to assist individuals with developmental and physical disabilities who participate in our day hab program.Available Position:Full-time; 40 hours per weekMonday-Friday 7:30 am to 3:30 pmWage: $17.00 per hourHiring Bonus: $1,500 (paid in three increments)In this role, you...

  • Day Services Assistant

    1 week ago

    Omaha, United States Vodec Full time

    Job DescriptionJob DescriptionVodec is currently hiring Direct Support Professional staff to assist individuals with developmental and physical disabilities who participate in our day hab program.Available Position:Full-time; 40 hours per weekMonday-Friday 7:30 am to 3:30 pmWage: $17.00 per hourHiring Bonus: $1,500 (paid in three increments)In this role, you...

  • Surgical Services Coordinator

    1 month ago

    Omaha, United States Live On Nebraska Full time $58,000 - $72,000

    Join our mission and help give the most precious gift of all...life! Are you looking for a life-saving and meaningful job?   Do you have the adrenaline to jump on a plane in an instant to help deliver those lifesaving organs?   We are looking for a composed and passionate individual who enjoys working in a fast-paced environment to join our Surgical...

  • Marketing Coordinator

    3 weeks ago

    Omaha, United States Consolidated Electrical Distributors Full time

    Day to Day Responsibilities: As the Local Digital Marketing Strategist you will have two main responsibilities: Primarily, creating and executing digital marketing activities to support events at our locations. Secondarily, you will be supporting Nat Marketing Coordinator, Marketing, Coordinator, Support, Social Media, Customer Experience, Business Services

  • Sales & Service Writer

    4 weeks ago

    Omaha, United States Sun Auto Tire & Service Full time

    OverviewT.O. Haas Tire serves the community! We have been in business since 1947, T.O. Haas Tire has 24 locations across Nebraska, Kansas and Iowa and we're growing fast! We sell many tire brands for cars, pickups, SUVs, tractors, trailers, ATVs, pivot irrigation systems, and more. In addition to tires, wheels, and batteries, T.O. Haas Tire & Auto performs...

  • Residential Coordinator

    4 weeks ago

    Omaha, Nebraska, United States BAIG LLC Full time

    Residential Coordinator Job DescriptionWhat is your role as a Residential Coordinator?The Day Coordinator supports the current Shared Living Provider. This position provides monitoring and support to those in residential services to ensure Shared Living Providers deliver the highest level of quality services possible, while maintaining compliance with the...