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Lead Overhead Crane
3 months ago
- Supervise Field Operatives (Technicians & Inspectors) reinforcing Safety and Quality Control, conducting Spot Audits, and assisting in the Customer Consultation process in remote locations without a local Field Operations Manager (FOM).
- Conduct Observation Based Safety Check’s.
- Perform vehicle safety and satellite shop inspections, where facilities exist.
- Ensure PACE driving habits are being used by all drivers.
- Participate in safety related investigations.
- Work closely with Inside Sales team by forwarding sales leads, collect needed information for repair quotes, including verifying accurate and complete information from field operatives.
- Conduct and document weekly team meetings (Toolbox Talks).
- Provide technical support, mentorship, and direction to Field Operatives.
- Serve as Project Manager on larger projects.
- Assists in training & evaluation of Field Operatives.
- Receive and screen calls from all Field Operatives and Inspectors.
- Relay information needed to the planning team for scheduling, maintenance, or logistics.
- Resolve complex technical problems.
- Stage, organize and verify equipment and parts for jobs, where needed.
- Complete customer visits within the territory to collect information needed for projects, quotes for jobs & service requests.
- Perform field work including but not limited to; repairs, inspections, on-call work, troubleshooting, project management, installations, and warranty work.
- Assist Field Operations Manager, as needed with customers or people needs.
- Responsible for SP08 & SP09 onsite job management. Monitor and report any potential warranty request to the Territory Operations Manager (TOM) prior to performing work.
- 3 to 5 years of electrical engineering/drafting experience (AutoCAD 2016 or Zuken E3), PLC and HMI programming experience, and experience in setting up variable frequency drives preferred. Rockwell, Siemens or Danfoss PLC/VFD programming experience preferred.
- Knowledgeable with using and applying the NEC electrical code.
