Revenue Cycle Team Lead

2 months ago

Naperville, United States MedPro Disposal Full time
Job DescriptionJob Description

Are you a self-starter with a perpetual learner's mindset looking for your next career move as a Revenue Cycle Team Lead? We want to hear from you We are looking to fill a position with the leading company in the MPHQ portfolio, which is the largest privately held services and solutions company in a 2+ billion-dollar healthcare market segment. 

 

Reporting to the V.P. of Finance, we are seeking a detail-oriented and financially savvy individual with proficient Excel and technology skills to manage a small team, oversee billing processes, collections, and ensure smooth client onboarding. This highly visible role is essential in providing exceptional customer service, and a major contributor to the overall financial health of the company.

 

What we offer you: 

  • Fun work environment and supportive teammates 
  • Weekly meetings with your direct manager 
  • Focus on internal promotions and development –12-year track record 
  • Excellent insurance plans – health, dental, vision (plus FSA and daycare savings options) 
  • Generous paid vacation and holiday time 
  • Summer hours 
  • On-site fitness center 
  • And much more 

Qualifications / Competencies: 

  • Strong attention to detail and accuracy
  • Proficiency in advanced Excel functions and formulas
  • Ability to leverage technology to improve efficiency, accuracy, and reporting
  • Strong problem-solving skills
  • Excellent organizational and time management skills
  • Strong communication and interpersonal skills
  • Experience with billing software or accounting systems (specify if applicable)
  • Good financial acumen and understanding of financial metrics
  • Strong technology skills and ability to quickly learn new software
  • Experience in collections or credit and collections
  • 4-7 years of relevant experience in billing, accounts receivable, and/or collections
  • Proven ability to manage and develop a small team
  • BS degree in Accounting or Finance or Technology: BS degree from an accredited four-year college or university (Required) 

Proficiency in Microsoft Office Suite (Required): This includes: 

  • Excellent Microsoft Excel skills: Proficient in a variety of Excel functions, formulas, and data analysis tools. Experience creating and formatting spreadsheets, charts, vlookups and pivot tables. 
  • Strong Microsoft Word skills: Ability to create, edit, and format professional documents, including reports, budgets, and presentations. 
  • Working knowledge of Microsoft PowerPoint: Experience creating clear and visually appealing presentations. 

 

Strong problem-solving skills:  This includes

  • Ability to identify, analyze, and solve complex accounting issues.  
  • Experience developing and implementing effective solutions that address the root cause of problems and prevent them from recurring. 

 

Strong communication and interpersonal skills: This includes: 

  • Clear and concise written communication: Ability to write clear, concise, and professional emails, reports, and other documents. 
  • Effective verbal communication: Ability to communicate complex accounting information clearly and professionally to both internal and external audiences, including clients and vendors. 
  • Active listening skills: Ability to listen attentively to understand client and vendor needs and concerns. 
  • Highly organized: Ability to prioritize tasks, manage multiple deadlines, and maintain accurate and up-to-date records. Proficient in using organizational tools and techniques to ensure efficient workflow. 
  • Dependable: A reliable and self-motivated individual with a strong work ethic. Meets deadlines consistently and can be counted on to complete tasks accurately and efficiently. 

Key Responsibilities:

Team Management:

  • Oversee the daily operations of a small billing and collections team
  • Assign tasks, provide guidance, and develop team members
  • Monitor team performance and identify training needs

Client Setup:

  • Gather necessary client information and documentation
  • Create and maintain accurate client records in the company's system
  • Establish communication channels and expectations with new clients
  • Maintain communication channels and expectations with new and existing clients, including recurring meetings with top clients

Billing:

  • Generate accurate and timely invoices
  • Process payments and reconcile accounts
  • Manage billing inquiries and resolve discrepancies
  • Maintain up-to-date knowledge of billing regulations and procedures
  • Identify and implement improvement in the billing process

Collections:

  • Follow up on outstanding payments
  • Implement effective collection strategies and procedures
  • Resolve payment disputes and negotiate payment plans

Data Entry:

  • Input client and billing data into the company's system
  • Verify data accuracy and completeness with meticulous attention to detail

 

Reporting:

  • Design and leverage our data analyst and technology to provide meaningful, action orientate and visually appealing reports for the revenue cycle
  • Identify and report billing and collections trends or issues including recurring slow / no payers and client who are likely nonpayers
  • Contribute to financial analysis and reporting as required

#LI-Onsite

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