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Customer Service Representative

3 months ago

Miami Beach, United States Form-on Full time
Job DescriptionJob DescriptionCompany Description

We are looking for you - an enthusiastic and innovative personality - to complement our Form-on team as a customer service representative. Form-on is a young and fast growing company. We trade with concrete forms - new and used. You can find more information on our new homepage www.form-on.com/us

Job Description

What is important for us:

  • Our customers:

We put our customers first. 
We design our services to match the customers' requirements. 
We have a claim that we hold on to: easy, fast and transparent. 

  • Our team:

We enjoy what we do.
We have a positive work-attitude.
We have fun.


You are a perfect match if …
 … you want to inspire our customers and enjoy being their competent contact person in the US.
… you are passionate about taking responsibility for the entire process from receipt of the order to delivery of the products.
… you want to be part of the further expansion of our customer and dealer network.
… you are eager to have the opportunity to work independently.
… you want to be part of our highly motivated and committed team.

Problem Solving
This position requires the ability to support Management within the office and at times in the customer environment.
 
Communication
Extensive daily interaction with customers, internal colleagues and management. 
 
Mental Effort
Position requires the ability to work in an organized manner, in a fast-paced environment and manage time to meet deadlines. 
 
Working Conditions
Working conditions vary from that of an office environment: dry, cool, well lighted, to outside conditions (job site), high noise level in certain areas, extreme outdoor temperatures.

Qualifications

  • High school diploma
  • Curiosity to dive into Sales
  • Affinity for new emerging technologies
  • Proficient using MS Office (Word and Excel)
  • Fluent in English
  • Ambitious self-starter with strong organization skills
  • Strong skills in developing networks
  • Willing and able to travel (customer visits) 


Additional Information

Form-on offers 
•    terrific career opportunities, 
•    training and development initiatives, 
•    competitive compensation, 
•    comprehensive benefits including medical, dental, vision, company paid life insurance, supplemental voluntary term life insurance, short-term disability, 
•    paid time off (sick/personal, vacation, floating holiday and company paid holidays) and 
•    the opportunitiy to really shape the future of Form-on in the US.
 
All your information will be kept confidential according to EEO guidelines.