Current jobs related to Customer Service Representative - Reynoldsburg - Express Wash Hold Co LLC
-
Promotional Customer Service Representative
2 weeks ago
Reynoldsburg, United States Event Horizon Dynamics Full timeWe are urgently seeking an enthusiastic Promotional Customer Service Representative to join our growing team. This role is perfect for individuals who excel in customer service and are looking to gain experience in promotions and marketing. Key Responsibilities: Represent clients at promotional events and provide excellent customer service Engage with event...
-
Customer Service Representative
2 weeks ago
Reynoldsburg, Ohio, United States Roadchef Full timeAbout UsRoadchef is a leading provider of motorway services, committed to delivering exceptional customer experiences. As a Team Member, you will play a vital role in ensuring our customers receive outstanding service and support.Your RoleAs a Customer Service Representative, you will be responsible for:Providing excellent customer service, ensuring...
-
Customer Service Representative
4 weeks ago
Reynoldsburg, Ohio, United States Terumo Medical Corporation Full timeJob SummaryAs a Customer Care Representative II at Terumo Medical Corporation, you will play a vital role in delivering exceptional customer experiences daily. Your primary responsibility will be to manage all customer requests related to product orders, returns, or general inquiries, with a focus on customer satisfaction.Key ResponsibilitiesPartner with the...
-
Promotional Customer Service Representative
2 weeks ago
Reynoldsburg, United States Event Horizon Dynamics Full timeWe are urgently seeking an enthusiastic Promotional Customer Service Representative to join our growing team. This role is perfect for individuals who excel in customer service and are looking to gain experience in promotions and marketing.Key Responsibilities:Represent clients at promotional events and provide excellent customer serviceEngage with event...
-
Customer Service Representative
3 weeks ago
Reynoldsburg, Ohio, United States Asurion Full timeJob Title: Customer Service Representative - Sales, Repair & TechLOB: Customer Solutions InStoreSign-On Bonus: $1,500As a customer-focused individual with a passion for technology, you will have the opportunity to work in a dynamic environment where teamwork is valued. If you enjoy helping people fix and get to know their tech, this role could be for you....
-
Customer Service Representative
2 weeks ago
Reynoldsburg, Ohio, United States Asurion Full timeJob Title: Customer Service Representative - Sales, Repair & TechLOB: Customer Solutions InStoreSign-On Bonus: $1,500If you enjoy helping people fix and get to know their tech and want to work in an environment where teamwork is valued, this role could be for you. Apply now if you are a customer service & sales focused individual with troubleshooting and...
-
Customer Service Representative II
2 weeks ago
Reynoldsburg, Ohio, United States Terumo Medical Corporation Full time{"Job Summary": "At Terumo Medical Corporation, we are committed to delivering exceptional customer experiences. As a Customer Care Representative II, you will play a critical role in providing timely and effective solutions to customer inquiries and issues. Your primary focus will be on order entry, managing customer requests, and driving process...
-
Customer Service Representative II
4 days ago
Reynoldsburg, Ohio, United States Terumo Medical Corporation Full timeJob SummaryAs a Customer Care Representative II at Terumo Medical Corporation, you will be responsible for delivering exceptional customer experiences daily. This role involves managing customer requests, orders, and inquiries with a focus on customer satisfaction. You will work in a fast-paced team environment to support our businesses and drive process...
-
Customer Service Representative
2 weeks ago
Reynoldsburg, Ohio, United States Ohio Department of Developmental Disabilities Full timeJob Title: Customer Service Assistant **Job Summary:** We are seeking a highly skilled Customer Service Assistant to join our team at the Ohio Department of Developmental Disabilities. As a Customer Service Assistant, you will be responsible for providing exceptional customer service to our clients and stakeholders. **Key Responsibilities:** * Provide...
-
Customer Service Representative
2 weeks ago
Reynoldsburg, Ohio, United States Asurion Full timeJob Title: Floating Retail SpecialistJob Summary:We are seeking a highly skilled and customer-focused Floating Retail Specialist to join our team. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences, providing technical expertise, and driving quality sales in our stores.Key...
-
Customer Service Representative
2 weeks ago
Reynoldsburg, Ohio, United States Asurion Full timeJob Title: Floating Retail SpecialistJob Summary:We are seeking a highly skilled and customer-focused Floating Retail Specialist to join our team. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences, providing technical expertise, and driving quality sales in our stores.Key...
-
Customer Service Representative
6 days ago
Reynoldsburg, Ohio, United States Asurion Full timeJob Title: Floating Retail SpecialistJob Summary:We are seeking a highly skilled and customer-focused Floating Retail Specialist to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, technical support, and sales expertise to our customers.Key Responsibilities:Provide technical expertise and...
-
Customer Service Representative
2 months ago
Reynoldsburg, United States Scopeair Full time** Customer Service Representative - Reynoldsburg Office** **Job Category****:** Branch Delivery **Requisition Number****:** CUSTO02986 Showing 1 location **Job Details** **Description** **RESPONSIBILITIES** * Provide a wide variety of financial services such as opening and closing various deposit accounts, renewing certificate of deposit accounts,...
-
Retail Customer Service Supervisor
4 weeks ago
Reynoldsburg, United States TJ Maxx Full timeRetail Customer Service SupervisorOpportunity: Contribute To The Growth Of Your CareerResponsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a...
-
Customer Relations Representative
2 months ago
Reynoldsburg, United States Jennifer Goncz - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryOpportunity for advancementPaid time offTraining & developmentWellness resourcesROLE DESCRIPTION:As a Customer Relationship Representative for Jennifer Goncz - State Farm Agency, you are vital to our daily business operations and customers success. You grow our agency through...
-
Customer Relations Representative
2 weeks ago
Reynoldsburg, United States Jennifer Goncz - State Farm Agent Full timeBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Wellness resources ROLE DESCRIPTION:As a Customer Relationship Representative for Jennifer Goncz - State Farm Agency, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client...
-
Sales Representative
3 weeks ago
Reynoldsburg, Ohio, United States ServiceMaster Clean Full timeAbout the RoleWe are seeking a highly motivated and results-driven Sales Representative to join our team at ServiceMaster Restore. As a Sales Representative, you will be responsible for conducting territory sales visits, following up with current customers, and meeting weekly sales objectives.Key ResponsibilitiesConduct territory sales visits to offer our...
-
Customer Service Coordinator
4 weeks ago
Reynoldsburg, Ohio, United States Nuffield Health Full timeCustomer Services Administrator RoleAbout the JobWe are seeking a highly organized and customer-focused individual to join our team as a Customer Services Administrator. As a key member of our administrative team, you will be responsible for providing exceptional customer service and administrative support to our patients and referrers.Key...
-
Sales Representative
2 weeks ago
Reynoldsburg, Ohio, United States ServiceMaster Clean Full timeJob Opportunity at ServiceMaster RestoreWe are seeking a highly motivated and results-driven Sales Representative to join our team at ServiceMaster Restore. As a Sales Representative, you will be responsible for conducting territory sales visits, following up with current customers, and meeting weekly sales objectives.Key Responsibilities:Conduct territory...
-
Customer Support Specialist
3 weeks ago
Reynoldsburg, Ohio, United States Ohio Department of Developmental Disabilities Full timeAbout the RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at the Ohio Department of Developmental Disabilities. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and...
Customer Service Representative
4 months ago
Express Wash Concepts (EWC), established in 2018, is the parent company of five award-winning express tunnel car wash brands: Moo Moo Express Car Wash, Flying Ace Express Car Wash, Clean Express Auto Wash, Green Clean Express Auto Wash, and Bee Clean Express Car Wash.
Our swift, top-tier, eco-friendly car washes and unwavering focus on exceptional customer service have positioned us prominently in the United States and beyond. Additionally, our leading community relations initiatives proudly contribute hundreds of thousands of dollars annually through EWC CARES, our outreach programs, encompassing both monetary donations and complimentary car washes.
Why Choose Express Wash Concepts? We're not just a car wash; we're a company committed to fast, eco-friendly services, exceptional customer care, and giving back to our communities, all while providing ample opportunities for personal and career growth. Join Express Wash Concepts in our mission to make a difference through the power of clean.
Discover the benefits of joining Express Wash Concepts
- Competitive wages: Enjoy a compensation package reflecting your skills and dedication.
- Discretionary year-end bonus: Receive a year-end bonus based on exceptional performance.
- Unlimited Wash Club Membership: Keep your vehicle looking its best.
- Paid vacation: Take well-deserved breaks as outlined in our Employee Manual.
- Health care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program.
- HSA contribution: $1,000/year (with qualifying plan).
- Secure future: 401k with up to 4% company match.
- Educational reimbursement: Up to $2,500 annually to support ongoing learning and development.
Essential duties and responsibilities
As a pivotal member of our team, the Customer Service Associate is entrusted with preserving Express Wash Concepts' distinguished reputation for providing unparalleled, friendly, and efficient customer service. We are in search of an individual who excels in meeting deadlines, collaborates seamlessly within a team, and proactively seeks assistance when needed. In this dynamic role, your daily tasks will include, but are not limited to:
- Respond to incoming customer inquiries via phone, email, social media, and customer tickets, delivering timely and customer-centric resolutions.
- Provide invaluable assistance to location staff by troubleshooting account issues.
- Execute refunds, cancellations, and package changes in a friendly and professional manner.
- Maintain accurate customer information in WashAssist and Salesforce.
- Thoughtfully respond to online customer reviews.
- Undertake additional tasks as required to ensure a seamless customer service experience.
Job Requirements
- Minimum high school diploma or equivalent
- 1-3 years of customer service experience
- Proficiency in Microsoft Office products (Word, Excel)
- Ability to quickly learn and adapt to technology platforms, including Salesforce, Microsoft, WashAssist, etc.
- Excellent communication skills with demonstrated conflict resolution abilities
- Keen attention to detail and the ability to manage multiple projects and tasks concurrently
Ideal candidates exhibit excellent communication skills, a proactive problem-solving mindset, organizational capabilities, ease with multitasking, and a commitment to meeting deadlines.
This position predominantly involves working with customers and staff from our locations, addressing a variety of issues such as account concerns, transaction refunds, account modifications, and responding to customer service inquiries.
Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.
