Service Advisor
3 weeks ago
Great People - Great Product - Great Techs
High Volume
Service Advisor
Every service professional at a OPEN ROAD retail center must excel in listening, communicating and working efficiently to Open Road’s standards.
Service Advisors help OPEN ROAD owners care for their cars and understand the value of maintaining their vehicles in accordance with factory guidelines. As a driver’s personal link to the Aftersales department, the Service Advisor establishes a critical and ongoing relationship with our clients.
What You Do
- Inspect vehicles and apply proper resources to accurately identify and verify clients’ service needs. Record them along with current vehicle and client information on the repair order.
- Interact with customers to determine immediate service needs
- Serve as a liaison between technicians and customers
- Provide excellent customer service experience
- Use a consultative approach to educate customers on services and products
- Support center goals for service by generating:
- High sales of services, parts, and accessories.
- Repeat new vehicle sales by providing a premium Aftersales experience for each client.
- Refer to service history, inspect vehicle, and recommend service to clients. Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
- Write and verify accurate repair orders and include supporting documentation.
- Administer new and used vehicle warranty repairs in accordance with warranty specifications.
- Ensure requested vehicle services are performed correctly upon completion by inspecting the vehicle prior to each service delivery.
- Perform a consultative vehicle delivery with client when work is completed.
- Supervise cleaning and preparation of new and used vehicles.
- Build and maintain knowledge of products and services via on-the-job training and participation in educational and development programs.
- Meet requirements of state and federal law for automobile repair and consumer protection.
Successful Attributes and Skills
- Excellent communication skills and ability to be a team player
- Ability to minimize and redirect customers frustrations
- Technically knowledgeable, experienced, or trainable on product line
- Outgoing and patient personality with good client relations ability
- Professional appearance
- Excellent communication capability
- Strong organizational skills
- 1+ years of Service Advisor experience
- Technical certification a plus
- Manufacturer certifications a plus
- Proven track record
- Ability to supply CSI Reports and Productivity Reports
Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing “in-demand” vehicles, both new and pre-owned, for our customers who have come to expect a “Five Star customer service experience”.
With over 45 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so; we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs.
At Open Road we know our employees, and their achievements, drive our culture and success.
Our Total Compensation Rewards Program includes:
BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance
BONUSES - Rewards achievement of specific business goals, in eligible positions
BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), purchase programs, such as:
- Medical, Dental and Vision Plans
- Vacation Time
- Personal Time
- Short and Long Term Disability
- Life Insurance
- 401(k) Retirement Plan with employer match
- Manufacturer Certifications
- Leadership Training Programs
- Vehicle Purchase Discounts
- Wellness Initiatives
- Volunteer Time
Powered by JazzHR
Lp842aqwhh
-
Client Service Manager
3 days ago
New York, United States Advisor Business Solutions Full timeOur client is a successful wealth management firm seeking an experienced Client Service Manager for their firm in New York, NY. Qualified candidates must demonstrate experience with HNW client services, confidentiality, excellent communication, and problem-solving skills in a highly collaborative team environment. Candidates with a strong operations...
-
Senior Client Service Associate
3 days ago
New York, United States Advisor Business Solutions Full timeOur client is a successful wealth management firm seeking an experienced Senior Client Service Associate for their firm in New York, New York. Qualified candidates must demonstrate experience with HNW client services, confidentiality, excellent communication, and problem-solving skills in a highly collaborative team environment. Candidates with operations...
-
Service Advisor
7 days ago
York, United States CSM Companies, Inc. Full timeSahling Kenworth is seeking a customer service focused individual to take on the Service Advisor role. Excellent starting wage and comprehensive benefits offered. We are a successful and growing dealer group with locations in over four states that is Service Advisor, Service Manager, Advisor, Retail, Automotive, Customer
-
Service Advisor
2 weeks ago
NEW YORK CITY, United States OPEN ROAD AUTO GROUP Full timeGreat People - Great Product - Great TechsHigh Volume Service AdvisorEvery service professional at a OPEN ROAD retail center must excel in listening, communicating and working efficiently to Open Road’s standards. Service Advisors help OPEN ROAD owners care for their cars and understand the value of maintaining their vehicles in accordance...
-
Express Service Advisor
2 weeks ago
New York, United States Benzel Busch Full timeThe area's largest exclusive Mercedes - Benz dealership is looking for a Service Advisor Trainee to join our Premier Express Service Team. This is an entry level position and on the job training will be provided. Candidates for this position will require the following skills: Strong communication skills, the ability to mutli-task, basic computer skills and...
-
Financial Advisor
3 weeks ago
Cranbury, New Jersey, United States Kestra Financial Independent Advisor Full timeNew Century Investor Services, a leading provider of financial services, is seeking a driven and motivated Financial Advisor to join our team. This is an exciting opportunity to build a career in the financial industry and work with a dynamic group of professionals. In this role, you will be responsible for helping clients to manage their financial assets,...
-
Lead Advisor
3 weeks ago
Wappingers Falls, New York, United States Kestra Financial Independent Advisor Full timeSummary The Lead Advisor is responsible for developing new business, managing relationships, providing personalized investment advice, and servicing clients. Essential Duties and Responsibilities Develop new relationships and sales opportunities Promote and cultivate firm reputation among referral sources and the community Consult with clients on...
-
Service Advisor
4 weeks ago
New Richmond, United States Johnson Motor Sales Inc Full timeJob DescriptionJob DescriptionDescription:Automotive Service AdvisorJohnson Motor Sales, Inc. is looking to add an automotive service advisor to our Chevy dealership in New Richmond, WI. This is an excellent opportunity to be a part of a thriving family owned company that values customer service and takes pride in their work!Automotive Service Advisor...
-
Service Advisor
20 hours ago
New Hope, United States Martin Automotive Group Full timeJob DescriptionJob DescriptionMartin Automotive Group is searching for a Service Advisor to join our team at our Hyundai of Hickory Hollow location! We believe our continued success and future growth is attributed to our employees.Responsibilities: Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described...
-
Service Advisor
3 weeks ago
New Bern, United States Chevrolet of New Bern Full timeJob DescriptionJob DescriptionAutomotive Service AdvisorNew Bern Auto Group is looking to expand our team to assist with our growing customer base. We are looking for individuals who are organized and detailed with a strong customer service base. The Service Advisor will act as a liaison between customers and technicians. Communicate with customers to...
-
Service Advisor
7 days ago
New York, United States Mercedes-Benz Group Full timeAufgaben The Mercedes-Benz Manhattan Service Advisor - Pre-Owned Reconditioning is responsible for the daily operations and profitability of the North Bergen used vehicle reconditioning center, the North Bergen Sprinter repair shop, and the quality output of both operations in conjunction with the Supervisor of new vehicle operations, and collision. The...
-
Financial Advisor
3 weeks ago
New York, United States Alliance Global Partners Full timeJob DescriptionJob Description Financial Advisor Position OpportunityWe are a New York City, full-service, national investment banking firm with a 43-year history of serving both retail and institutional clients, with more than 18 locations across the United States.website www.allianceg.comAs we continue to grow, we are seeking established Financial...
-
Financial Advisor Assistant
3 weeks ago
New York, United States Momentum Resource Solutions Full timeJob DescriptionJob DescriptionResponsibilities:- Provide support to Financial Advisors and their support staff regarding Alternative Investment transactions, including subscriptions, transfers, redemptions, and document revisions/amendments- Partnering with the RegD and Product Management teams, regarding qualification and after sales/performance inquiries-...
-
Technical Advisor
6 days ago
New York, United States Thrive Networks Full timeHYBRID POSITION - WILL WORK FROM NYC OFFICE 2X PER WEEK About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out...
-
Technical Advisor
3 days ago
New York, United States Thrive Networks Full timeHYBRID POSITION - WILL WORK FROM NYC OFFICE 2X PER WEEK About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out...
-
Technical Advisor
1 week ago
New York, United States Thrive Networks Inc Full timeJob DescriptionJob DescriptionHYBRID POSITION - WILL WORK FROM NYC OFFICE 2X PER WEEKAbout UsThrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen...
-
Financial Advisor
2 weeks ago
New York, United States Selby Jennings Full timeResponsibilities: - Build and maintain relationships with high-net-worth clients, serving as their trusted advisor and primary point of contact for all financial matters. - Conduct in-depth financial analysis and develop personalized financial plans tailored to each client's unique goals, risk tolerance, and time horizon. - Provide guidance and...
-
Luxury Travel Advisor
2 weeks ago
New York, United States Marchay Full timeJob DescriptionJob DescriptionMarchay is a curated, membership-based travel service and community for some of the most sophisticated travelers on the market. Recognized by several leading publications as one of the premier luxury travel services, Marchay’s model provides a unique approach and complete solution to manage its members high-end travel needs. A...
-
Medicare Benefit Advisor
4 weeks ago
New York, United States VIllageCare of New York Full time**Medicare Benefit Advisor - Cantonese/Mandarin/Fujianese** **Travel Required** VillageCareMAX is looking for a motivated individual for this Full Time role as the Medicare Benefit Advisor. The Medicare Benefit Advisor is part of the VCMAX Business Development Team, and will be responsible for keeping the organization visible through new community and...
-
Financial Advisor
3 weeks ago
New York, United States The Judson Group Full timeFinancial Advisor | Morristown, New Jersey Reference Number: MHH7364 Location: Morristown, New Jersey Judson Group has been retained by a leading wealth and financial services company in the search for a Financial Advisor. The firm is known for their commitment to building UHNW client relationships and providing financial planning and investment management...