Senior Client Service Associate

3 weeks ago


New York, United States Advisor Business Solutions Full time

Our client is a successful wealth management firm seeking an experienced Senior Client Service Associate for their firm in New York, New York. Qualified candidates must demonstrate experience with HNW client services, confidentiality, excellent communication, and problem-solving skills in a highly collaborative team environment. Candidates with operations background and "white glove" client relationship experience are highly preferred. This position is open to Remote candidates. Qualifications: Knowledge of investment and portfolio administration such as fund transfers and withdrawals, RMDs, capital gains, and losses, calculation of stepped-up cost basis, ACATs, new account documentation, and classification of securities. Experience with the Fidelity custodial platform is preferred. Responsibilities: Engage and promptly address HNW client requests with a "concierge role"Open new accounts, process client money movement requestsSupport operations manager with account requests, back-office support, preparing reports and special projectsSupport data gathering and planning requests for financial planners as neededOffice team backup for administrative support, answering phones, follow-up requestsFlexibility to support team in operations, client servicing, and planningThoroughly document daily activity, follow-up items, and notes in CRMFidelity custodian liaison for back-office processing requestsPreferred Skills: Excellent phone and client service skillsStrong organization and management skillsAbility to be accountable and finish tasks with little supervisionQuick thinker, ability to make decisions and judgment calls independentlyExcellent attention to detail5+ Years of Experience in Financial ServicesProficient in Microsoft Office applications - Excel, Word, PowerPoint, PublisherStrong computer skills in Excel, Microsoft Office Suite, and JunxureRequired Education: Bachelor's DegreeJob Type and Benefits: Full-timeHealth, Vision, and DentalParking included (if applicable)Job Type: Full-time Salary: $90k - $110k Depending on experience About Us Advisor Business Solutions provides staffing, strategic marketing, and training services for financial services, government, and corporations nationwide. Our 20+ year industry background offers the expertise and resources to deliver exceptional results and experiences to our clients.



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