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West Coast Regional Director of Operations

2 months ago

Irvine, United States Discovery Behavioral Health DBH Full time
Job DescriptionJob DescriptionCompany Description

At Discovery Behavioral Health, we know the best way to predict the future of healthcare is to create it.  As a member of our growing team, you will have a voice in the creation of life-changing programs and treatment centers nationwide.  Working collaboratively with the best and the brightest in our industry, you will be part of an innovative team of professionals committed to generating positive and remarkable outcomes for the clients we serve. If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you’ve come to the right place.  Because we put clients first, it is our honor to support and reward those who serve them.

 

          ***This is a remote position but this person must live on the West Coast***

Compensation Range: $120-145k per year

Compensation will be dependent upon geographic region, education, and experience.

Our Offer to You

We are dedicated to empowering our employees with their professional and personal development by providing:  

•    401(k) 
•    Healthcare benefits 
•    Vacation and sick days
•    Employee referral program
•    Employee discounts to various stores, amusement parks, events, etc.
•    Continuing education (CE) programs and training
•    Weekly training opportunities 
•    Advancement opportunities within the organization 

Job Description

The Regional Director is responsible for the supervision and management of all of the facilities assigned to their region. This position reports and consults with the operations team regarding but not limited to:  financial operating indicators, regulatory compliance, staff recruitment and retention and is overall responsible for all operations within the facilities assigned. They are responsible to maintain an environment consistent with Discovery Behavioral Health mission statement and values.

Essential Job Functions:

  • Up to 50%, travel will be required outside of region for training new teams or stabilizing a new program
  • Program Director/Administrator training and identify appropriate candidates for hire
  • Presents and speaks at assigned functions
  • Interfaces with recruiter and support recruitment efforts in region
  • Assists in identifying new locations for services, as well as new populations for service at each site
  • Participates in teaching and learning on an ongoing basis
  • Conducts annual performance reviews of Program Directors, and review annual performance reviews of facilities’ staff conducted by Program Directors
  • Monitors, assesses, and builds staff morale and team spirit in line with Discovery Culture Initiative
  • Monitors and assesses staff morale and build team spirit and continuity
  • Intervenes and addresses any staff related issues that may come forth
  • Oversees all aspects of the program to ensure quality and initiates any quality improvement that may be necessary
  • Participates in the interview process in a collaborative fashion to determine the appropriateness and qualifications of prospective staff members
  • Provides adequate and ongoing training of facility employees, and sufficient oversight/supervision to ensure that all services are in keeping with the Discovery Mission Statement
  • Provides bi-monthly in-service trainings to all Professional and MH tech treatment staff. Areas of development and in-service training include but are not limited to: o Diagnosis and Assessment o Group Therapy, Milieu Management and Communication Skills
  • Evaluates and apprises each member of the professional staff, completes a written narrative clearly identifying strengths, weaknesses, and goals for the coming year. These reviews to be completed after the first three months of employment and yearly thereafter.
  • Contributes to effective teamwork by working independently with staff to combine their skills and energies in a focused manner in keeping with the Discovery Mission Statement
  • Completes utilization reviews, oversees primary therapist process of utilization review, and assists in the process of assuring that all client stays are covered in some way (i.e., insurance, private pay, etc.)
  • Ensures full adherence to the policy and procedure manual. Ensure adherence to health code policies, JACHO and licensing regulations. Provide oversight of any/all audits as necessary
  • Works with staff and facility coordinator to arrange coverage of all shifts. Ensure that adequate staffing is provided for shifts. Adjust staffing to match census when necessary
  • Serves as a positive role model to treatment staff, patients, employees, and guests by maintaining a positive, caring, and professional attitude
  • Participates in the marketing plan as requested. Maintaining collaborative relationships with treatment team professionals. Conducting facility tours for professionals in the community or families as necessary
  • Represents Discovery Behavioral Health through a positive public presence while out in community settings such as Educational events, Marketing events, Conferences and Talks
  • Complies with the employee dress code and assures that program staff does so as well
  • Complete tasks in a timely and accurate manner
  • Establishes and achieves realistic goals within the position
  • Attends designated meetings and/or conference calls
  • Providing on-call support in conjunction with clinical staff and providing ultimate oversight when necessary
  • Participates in supporting Support in Recovery and/or Parent Support/Alumni Groups
  • Maintains the confidential nature of resident and related activities
Qualifications

  • MBA preferred, BA in business with 5 years of experience in healthcare leadership required.
  • Two years’ experience required with mental health population in an acute inpatient, residential, or outpatient setting
  • Able to demonstrate advanced understanding of the population being treated


Additional Information

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.