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Senior Manager of Supply Chain and Operations

3 months ago

New York, United States Bodily Full time
Job DescriptionJob Description

Bodily is seeking a dynamic and experienced Senior Manager of Supply Chain & Operations to join our team. Reporting to the Senior Director of Integrated Supply Chain & Operations and Quality Excellence, this role is pivotal in ensuring the seamless production and distribution of our products. The ideal candidate will be a strategic thinker with a proven track record in supply chain management, logistics, and fulfillment operations. This position is perfect for a driven self-starter eager to contribute to a mission-driven, high-growth direct-to-consumer company. If you are passionate about optimizing processes, managing complex logistics, and delivering exceptional service, we want to hear from you.

Requirements

Supply Chain Strategy

  • Collaborate with the leadership team to create a detailed production plan using internal demand forecasts.
  • Take responsibility for making strategic decisions that guide the production plan.
  • Work with the leadership team to develop a raw materials plan that aligns with the production strategy.
  • Coordinate with the production team to ensure timely procurement of raw materials while supporting the on-time delivery of finished goods.
  • Manage inventory to balance months-on-hand with stock-out risk, supporting our internal MOH strategy while minimizing the risk of stock-outs.

DTC Fulfillment

  • Manage and own the relationship with the 3PL provider: handling agreements, negotiations, dispute management, and invoice processing.
  • Oversee all outbound shipping operations, focusing on cost and key performance indicators (KPIs) such as fulfillment costs, parcel costs, labor costs, shipping time, and order accuracy.
  • Manage warehouse inventory, including fill rate and cycle count programs.
  • Supervise the return process at the 3PL, managing costs related to shipping, quality assurance, and restocking.

Wholesale Fulfillment

  • Oversee the end-to-end order fulfillment process for all B2B orders, ensuring accuracy and efficiency.
  • Maintain and manage the wholesale order work-in-progress (WIP) to keep track of order status and progress.
  • Serve as the primary operational lead for Bodily in interactions with wholesale partners, ensuring seamless communication and collaboration.
  • Ensure high standards of service and satisfaction for wholesale partners through effective operational management and problem resolution.

Logistics:

  • Oversee all inbound shipments from suppliers, managing logistics KPIs such as transit time, cost per kilogram, and cost per unit.
  • Ensure efficient and cost-effective transportation and logistics operations.

Product Data Management:

  • Oversee maintenance of accurate and detailed Bills of Materials (BOM) for all products, including components, labor, and overhead costs.
  • Oversee management of SKU data in WMS and Cin7 systems, ensuring accurate product data, inventory, and cost data.
  • Own and maintain reports flowing from the Cin7 system, collaborating with internal teams to ensure data accuracy.

Qualifications:

  • 5 - 7 years of experience in supply chain management, logistics, and fulfillment operations, preferably in a DTC or omnichannel environment.
  • Strong strategic thinking and decision-making skills.
  • Proven experience in managing 3PL relationships and logistics operations.
  • Excellent project management and organizational skills.
  • Proficiency in WMS and ERP systems, specifically Cin7.
  • Exceptional communication and negotiation skills.
  • Detail-oriented with a strong focus on accuracy and process optimization.

Benefits

Health, vision, dental insurance. Equity. 3 weeks vacation. 3 months parental leave with ease back plan.