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Central Housing Admission Coordinator
5 months ago
Responsibilities
Reporting to the Executive Project Manager, the Central Housing Admission Coordinator provides administrative support and assistance to program staff by streamlining the referral and admission process and by ensuring that all residential housing vacancies are filled with qualified applicants in a timely manner.
Program/Facilities
- Evaluates housing candidate applications for completion, compliance with funding requirements, and program criteria including Low-Income Housing Tax Credit guidelines.
- Serves as the primary point of contact for all housing inquiries both internally and externally.
- Responds to requests for referrals from internal program staff and routes referrals to the appropriate program.
- Reviews incoming referral applications from external sources and routes to applicable programs.
- Schedules manage and track residential housing interviews and applications using a client database.
- Collects and maintains application supporting documentation.
- Liaises between external referral agencies, Urban Pathways program staff, and administration.
- Maintains program admission waitlists.
- Maintains and submits all necessary documentation and reports accurately, in a timely manner and as required by Urban Pathways, regulatory and funding agency policies and procedures including but not limited to:
- Daily Vacancy Reports
- Vacancy Backfilling Progress Reports
Qualifications
- High School Diploma or Equivalency required. Bachelor’s degree preferred.
- Minimum of 2 years of experience in a non-supervisory administrative role.
- Experience working in a social service setting such as with persons experiencing homelessness, mental illness, and/or substance use population preferred.
- Knowledge of New York City supportive housing types, housing subsidies, and processes including the HRA 2010e application preferred.
- Experience with client database systems ( i.e., HRA PACT WEB, AWARDS) preferred.
- Strong computer skills and advanced knowledge of Microsoft Office (Word, Outlook, Excel, etc.).
- Strong written and verbal communication skills.
- Highly organized and detail-oriented.
- Strong interpersonal and customer service skills.
- Ability to work effectively with multiple stakeholders (i.e.,funders, employers, colleagues).
- Spanish speaking a plus.
