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Deductions Specialist

2 months ago

Green Bay, United States Beacon Hill Staffing Group, LLC Full time
Job DescriptionJob Description

We are partnered with a large food manufacturing company in need of Deductions Specialists to join their Accounts Receivable Department Please review the description below and apply if interested in being considered for the role 

The Deductions Associate is responsible for researching and resolving customer short payments. This position works directly with our customers, brokers, and cross functionally with Sales, Brokers, and Trade Management to resolve open disputes timely and accurately while striving to exceed department benchmarks. The position reports to the Sr Manager, Order to Cash.

Roles & Responsibilities:

  • Secures and organizes deduction backup from customers via website, email or by phone.
  • Accurately matches authorized deductions to planned promotions, issues customer credit for valid claims and submit repayment for unauthorized claims.
  • Responsible for researching and resolving all type of deductions in accordance with established policy and authorization limits.
  • Reviews and validates payment requests related to Accounts Receivable activity which affect customer P&L.
  • Develops relationships to maintain and improve our internal business partnerships with Sales, Trade Management, Finance and Customer Service. Actively participate in identifying ways to work more collaboratively.
  • Recommends plan of action to minimize/eliminate reoccurrence to appropriate team members.
  • Keeps manager informed of activities that may require attention.
  • Maintains electronic storage files which contain various support documents or templates needed to process deductions.
  • Responsible for ad hoc internal and external reporting as requested.
  •  Supports projects as assigned.