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Restaurant Manager

1 month ago

Utica, United States Quest Group Executive Search & Staffing Solutions Full time
Job DescriptionJob Description

Position Summary:
As a General Manager, you will oversee daily operations, ensure exceptional customer service, manage staff, and maintain a positive work environment. This role requires strong leadership, organizational skills, and a commitment to upholding company standards.

Key Responsibilities:

  • Supervise and lead a team of 15-25 employees to ensure smooth operations during high-volume service hours.
  • Manage scheduling, time off requests, and the onboarding process for new employees.
  • Demonstrate excellent conflict resolution skills by mediating staff conflicts and diplomatically addressing customer complaints.
  • Maintain a positive and collaborative workplace culture through effective communication and team-building initiatives.
  • Monitor inventory levels, order supplies as needed, and ensure proper inventory management procedures.
  • Implement and enforce company policies and procedures, ensuring compliance with health and safety regulations.
  • Oversee the opening of the new stores, utilizing previous experience in new store openings to ensure a successful launch.

Required Qualifications:

  • Previous experience in a managerial role within the restaurant industry.
  • Proficiency with POS systems, specifically Aloha.
  • Strong leadership and interpersonal skills with the ability to motivate and manage a diverse team.
  • Experience in inventory management and familiarity with quality control procedures.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Exceptional problem-solving abilities and conflict-resolution skills.

Preferred Qualifications:

  • Experience in Back-of-House (BOH) operations.
  • Previous experience in opening new restaurant locations.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity to lead and grow within a dynamic and expanding company.
  • Health insurance options available (starting in Q1).
  • Positive and collaborative work environment.