Technical Support
4 weeks ago
If you are motivated to advance your computer degree at a high-tech, engineering-focused Healthcare IT company, based on the latest Cloud technology, ScImage wants to hear from you. ScImage’s enthusiastic team of application strategists, web designers, and tech gurus supports a true Cloud Based Enterprise Level PACS System. The PACS Technical Support Representative works with hospital IT and clinical end users to analyze and resolve complex workflow issues in a fast-paced multi-tasking environment.
Skills required to be successful include:
- Tech savvy and interested in multiple facets of computer activities: gaming, programming, etc.
- A passion for utilizing agile practices to increase your knowledge base and build your skillset, with plenty of room for growth.
- Motivation to take on an opportunity that offers variety, innovation, and unique challenges.
- Stellar communication skills to facilitate interaction with customers and internal stakeholders for collaborative problem solving.
- Fluency with Windows OS is required, Microsoft SQL knowledge is a pulse.
- Familiarity with DICOM and HL7 is a double plus.
· Take ownership of low to medium complexity issues and act as a liaison between customer and other support staff to facilitate resolution.
· Perform role of project manager or project coordinator for small projects
Company DescriptionScImage is a well-established privately held mid-size healthcare imaging IT (PACS) company located in Los Altos, CA that provides clinical imaging solutions for a variety of hospitals, physician practices and government organizations. We are recognized as a leading Cloud first health imaging (PACS) provider.Company DescriptionScImage is a well-established privately held mid-size healthcare imaging IT (PACS) company located in Los Altos, CA that provides clinical imaging solutions for a variety of hospitals, physician practices and government organizations. We are recognized as a leading Cloud first health imaging (PACS) provider.-
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