Billing Collections Specialist

3 weeks ago


Lynn, United States Complete Staffing Solutions, Inc. Full time $25
Job DescriptionJob Description

Billing Collections Specialist

Opportunity to work with a great company

Location:

  • Lynn, MA

Hours:

  • Full Time - Temp to Hire
  • Monday – Friday - 8:00am – 5:00pm

Job Duties:

  • Ability to take notes; update account status and customer information
  • Meet or exceed monthly performance goals, deadlines and objectives
  • Adhere to consumer protection laws and FHC’s standard practices and policies
  • Research and identify issues attributing to account delinquency and resolve them by working with the customer
  • Communicate and follow up effectively with Sales Department regarding customer accounts on a timely basis
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process
  • Review and monitor assigned accounts and all applicable collection reports
  • Respond to customer inquiries, resolve client discrepancies, process and review account adjustments
  • Negotiate payment plans to determine why customers are delinquent and to ensure continuous repayment
  • Establish and maintain cooperative working relationships

Pay Rate:

  • $25/ hour


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