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Shift Lead
3 months ago
We are seeking a Shift Lead to join our team You will be responsible for overseeing and coordinating the activities of the retail sales team.
Responsibilities:
- Supervise crew member team, generate urgency
- Adjust daily schedule for shift personnel to ensure optimal efficiency
- Train and evaluate employees
- Track daily sales and trends for business forecasting
- Resolve escalated customer complaints and ensure customer satisfaction
Qualifications:
- Previous experience in retail, customer service, or other related fields
- Ability to thrive in a fast-paced environment
- Excellent written and communication skills
- Strong leadership qualities