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Parts Advisor
4 months ago
Parts Lead
Full Time
West Valley City, UT, US
Company: Peak JCB
Location: Salt Lake City, UT
Job Title: Parts Lead
Under the direction of the Operations Manager, the Parts Lead oversees all day-to-day elements of the parts department and warehouse processes.
Responsibilities:
- Maintain established effective parts department processes to ensure internal and external customer satisfaction, including ordering, receiving, put-away, and freight coordination
- Use proprietary software to lookup, manage and sell our machinery parts inventory
- Customer interaction, answering phones, answering questions, finalizing sale
- Fulfill all phone, walk-in and online customer requests for parts
- Ensure that all branch transfers are processed correctly. This includes parts shipped from other locations
- Interaction with shop technicians providing parts for repairs
- Oversee and complete invoicing and payment processing
- Place orders with suppliers
- Operate company vehicle to pick up or deliver parts and supplies
- Freight expense control
- Maintain daily shipping and receiving
- Maintain organization of parts warehouse/attachment area.
- Follow inventory control processes, including daily cycle counts, parts returns, and replenishment practices
- Complete and file all parts department paperwork
- Always consider updates and developments to ensure ongoing efficiencies and development of the department
- Material handling as needed to receive, put-away, retrieve and organize parts and attachments.
- Oversee facility maintenance needs, including contractor/vendor coordination, building maintenance, inspections, and cleaning
Knowledge, Skills and Abilities:
- Sales and customer service skills
- Strong written and communication skills
- Excellent organizational skills
- Organization and mathematical skills to manage inventory, pricing and estimates
- Ability to work in a fast paced and sometimes loud environment
- Mechanical and parts knowledge and experience sufficient to work closely with parts in inventory
- Ability to operate a forklift or other material handling machinery.
Education and/or Experience:
- Experience in a parts, service or inventory department
- Experience with construction equipment and various attachments
- Must have driver’s license and maintain a clean driving record
- Must pass a background check and pre-employment drug screen
- Prior experience with JCB parts, equipment, and systems
Peak Industrial Company is made up of four different businesses that span across Washington, Oregon, Idaho, Utah, and Montana. We are the dealership for and sell, rent, and repair Thermo King transport refrigeration equipment, Bobcat construction equipment, JCB construction equipment, and Club Car, Golf, and Utility Vehicles.
We are a family owned and operated business and take pride in being successful as a team. We believe strongly in promoting from within for those who are eager to learn and grow. We also provide training and learning opportunities to help technicians and other staff members to continue developing in their careers. If you are ready for opportunity and want to work hard, please take a minute to apply.
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