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Billing Operations Specialist

3 months ago

Detroit, United States PURIS Corporation, LLC Full time
Job DescriptionJob Description

Billing and Operations Specialist

About PURIS:

PURIS operates across North America as the largest independent trenchless rehabilitation provider with 900+ employees dedicated to building lasting infrastructure with smart, sustainable resource management. The PURIS Family of Companies provide trenchless renewal solutions in the water, wastewater, and stormwater markets. Our environmentally friendly solutions work within the existing infrastructure to save time, minimize environmental impact, and cause fewer community disruptions. With an unrivaled toolbox of technologies, PURIS has the RIGHT solution for each project.

Job Summary Description:

We are seeking a highly motivated and detail-oriented Billing and Operations Specialist to join our growing team. This individual will be responsible for overseeing all aspects of the billing process, ensuring accuracy, efficiency, and timely collections. You will play a crucial role in maintaining strong client relationships by providing exceptional customer service and clear communication.

Responsibilities:

  • Review construction contracts, establish project details in the business system (Accumatica), including financial plans, rate schedules, customer details, payment plans, and submittal requirements.
  • Analyze and understand contract terms, billing instructions, and special conditions to ensure compliance with orders, maintaining project budgets and billing schedules.
  • Collaborate effectively with Project Managers, Shareholders, and Principals regarding contracts, project financial status, change orders, and billing modifications.
  • Manage monthly and quarterly billing processes, ensuring all completed work is billed accurately and timely.
  • Generate and submit client invoices according to contract terms and client requirements, compiling supporting documentation and adhering to deadlines.
  • Revise invoices as needed with approval from management, following established internal procedures and processes.
  • Perform daily cash forecasting, invoice tracking, and billing productivity analysis.
  • Investigate and resolve billing discrepancies to ensure timely collections.
  • Work with the Accounting team to reconcile variances and maintain Committed Costs accuracy.
  • Conduct consistent collection follow-up, address client concerns, and escalate issues to the appropriate manager when necessary.
  • Assist with month-end and year-end closing processes, including WIP reporting, vendor and Project Manager follow-up, and auditor support.
  • Identify and propose improvements to enhance the accuracy and efficiency of the billing cycle.
  • Provide exceptional customer service by responding promptly and professionally to client inquiries and concerns.
  • Maintain and update project billing folders with relevant documents, including expenses, consultant invoices, and client invoices.
  • Manage AP and AR for site-specific vendor coding and invoice processing, payment tracking, and new vendor setup.
  • Generate purchase orders for daily office expenses and Subcontractor Agreements.
  • Support site staff with tasks such as calendar maintenance, expense reporting, HR inquiries, fuel cards, purchase cards, and lodging support.
  • Oversee and manage office vendors/accounts (FedEx/UPS, office supplies, uniforms, cleaning services, document shredding, etc.).
  • Perform general office duties, including handling phones and mail.

Experience and Qualifications:

  • 5+ years of experience in a billing or accounting role, preferably within the construction industry.
  • Associate degree in Business or Accounting preferred; Bachelor's degree a plus.
  • Strong understanding of accounting principles, with a focus on accounts payable and receivable.
  • Experience with construction contracts and billing procedures.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and accounting software (Accumatica a plus).
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving abilities.
  • Meticulous attention to detail and accuracy.
  • Ability to prioritize multiple tasks and work effectively in a fast-paced environment.
  • Excellent organizational skills and time management skills.
  • Ability to work independently and as part of a team.
  • Strong customer service skills.

Benefits:

  • Comprehensive and competitive benefits package that includes medical/Rx, dental, vision, critical illness and accident insurance, and short-term disability.
  • Several 100% company-paid benefits including:
    • Life Insurance
    • Long-term disability
    • Employee assistance program
  • Bonus program
  • 401(k) savings plan with company match
  • Generous PTO
  • 10 paid holidays
  • Tuition reimbursement

Equal Opportunity Employer/Veterans/Disabled.