Service Manager

3 weeks ago


Sarasota, United States MOWERS INC Full time
Job DescriptionJob Description

We are seeking a Service Manager to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues, scheduling shop work, determining warranty coverage

Responsibilities:

  • Handle customer inquiries and complaints
  • Schedule repairs in shop
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Oversee mechanics to ensure prompt and quality repairs
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in the outdoor power industry OR small engine repairs
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionMowers Inc is a family owned and operated business celebrating it's 11th year in the Sarasota area

We are also hiring for multiple positions at our Sarasota AND Bradenton locations (delivery drivers, 4-stroke mechanics, shipping & receiving, sales)Company DescriptionMowers Inc is a family owned and operated business celebrating it's 11th year in the Sarasota area\r
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We are also hiring for multiple positions at our Sarasota AND Bradenton locations (delivery drivers, 4-stroke mechanics, shipping & receiving, sales)
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