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Insurance Document Automation Specialist
3 months ago
Orion180 is a premier insurance solution provider that leverages cutting-edge technology and its dedicated team members to bring more value to its customers, independent agents, and other business partners. Orion180’s vision is to be the premier provider of insurance solutions to our clients across the globe. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of product solutions.
Orion180 is located on the beautiful space coast of Melbourne, one of the best places to live in Florida. Melbourne offers affordable housing, transportation, and other amenities, and is in close proximity to major cities such as Orlando, Tampa, and Miami.
At Orion180 we have fostered a culture of success based on our three pillars: Do MORE, Be MORE, and Give MORE. Innovation in technology enables us to do MORE as we harness the power of our innovative proprietary technology. Innovation in service is the catalyst allowing us to give MORE and achieve the highest level of customer care. Our innovation in culture fosters an environment that empowers us to be MORE. This innovation-focused ecosystem enables our customers to Expect MORE.
Job SummaryAn Document Automation Specialist plays a crucial role in modernizing and enhancing the efficiency of insurance operations by leveraging technology to streamline document-related processes. They contribute to faster turnaround times, improved accuracy, and better compliance with legal and regulatory requirements.
Role and Responsibilities
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily and should demonstrate the following competencies to consistently perform the essential functions of this position. All employees are expected to adhere to and be knowledgeable of Orion180 operations standards, established security/safety rules, and requirements for attendance. The requirements listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully:
- System Integration: Integrate automation tools with existing insurance systems and platforms to ensure seamless document flow and data exchange.
- Workflow Automation: Develop automated workflows for generating, reviewing, approving, and distributing insurance documents such as policies, contracts, claims forms, and certificates.
- Template Design: Create standardized templates for insurance documents that can be customized based on specific policies, regulations, or client needs.
- Data Extraction and Validation: Implement algorithms and tools for extracting relevant data from various sources, such as applications, databases, or forms, and validate its accuracy before incorporation into documents.
- Compliance Management: Ensure that automated processes comply with industry regulations, legal requirements, and company policies related to data privacy, security, and document management.
- Quality Assurance: Conduct regular audits and quality checks to verify the accuracy, completeness, and consistency of automated documents.
- Training and Support: Provide training and support to product managers, customer experience representatives, underwriters, and other stakeholders on using automated tools and systems effectively.
- Continuous Improvement: Identify opportunities for process improvement and optimization through automation, such as reducing manual tasks, minimizing errors, and enhancing efficiency.
Qualifications and Education Requirements
- High school degree or GED is required.
- Ability to work effectively in a team-oriented environment.
- Excellent Microsoft Word and Excel skills.
- Knowledge of advanced Microsoft Excel functions.
- Strong analytical and conceptual thinking skills.
- Ability to work closely with peers to determine acceptable solutions.
- Excellent attention to detail.
- Demonstrate proficiency in handling repetitive tasks with efficiency and accuracy.
- Excellent documentation skills.
- Strong planning, organizational, and time management skills.
- Experience supporting successful projects.
While performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, able to lift light objects (
