Consumer Analyst

4 weeks ago


Remote, United States Strategic Systems Full time
Job DescriptionJob Description

Job Title: Consumer Analyst

Duration: 9-months

Location: Remote

 

These positions are Temp to Perm

Top Things Needed:
Must have in depth experience with banking systems, specifically Hogan.
Must have banking experience and solid understanding of retail operations, procedures and related technology.

Consumer Product Operations:

  • Lead and/or actively participate in Retail initiatives, including the review and research of data issues, operational maintenance on accounts, creating/updating procedural content and completing other initiatives as assigned.
  • Provide ongoing operational support to the Retail field and partners to ensure timely and accurate completion of customer/account profile updates.
  • Partner with Line of Business (LOBs), Marketing Legal, Compliance and Operational Risk to enhance regulatory reporting processes.

ESSENTIAL JOB FUNCTIONS

  • Compile and provide internal client data to assist with building analytics, reports, and formulating client hypothesis.
  • Compile, evaluate, and provide external market research to help inform business opportunities.
  • Provide simple analysis to support the production of client insights.
  • Review internal processes to identify and recommend process improvements.
  • Facilitate implementation of small initiatives in collaboration with support partners
  • Assist with preparing presentations to senior leaders.

Consumer Product Operations:

  • Perform in depth research by utilizing internal banking systems (Hogan, CE, Quest, KVD, CMOD, MCA), as well as external systems to review and remediate data issues.
  • Autonomously complete all reports and research tasks assigned to ensure accurate and timely regulatory reporting and the mitigation of operational risk.
  • Develop rapport and communication with Compliance, Legal, Regulatory Reporting and LOB partners.
  • Identify and escalate information as needed.
  • Identify opportunities to improve the effectiveness and/or efficiency of policies, procedures and/or processes and make the appropriate recommendations to management.
  • Perform associate training.
  • Utilize strong understanding of Retail systems to be able to make suggestion for improvements that will increase business and/or keep Key regulatory compliance.
  • Effective communicator at various levels
  • Demonstrated ability to manage multiple projects at a time.
  • Ability to resolve conflict and create win/win situations.

REQUIRED QUALIFICATIONS

  • Bachelor’s Degree in business or related field and/or equivalent work experience
  • Minimum of 1-3 years’ experience in financial services
  • Ability to Work independently with minimal supervision from manager
  • Analytical, process management and conceptual skills
  • Project management skills
  • Ability to collaborate and work effectively with support partners
  • Understanding of financial products, e.g., deposit & credit products, investments, etc.
  • Oral and written communication skills

Consumer Product Operations:

  • Solid understanding of Retail operations, procedures, and technology
  • Demonstrated ability to lead, motivate and foster teamwork
Company DescriptionDeep domain expertise in the areas of cyber security, cloud, data centers, conversion, development, hosting, & operational best practicesCompany DescriptionDeep domain expertise in the areas of cyber security, cloud, data centers, conversion, development, hosting, & operational best practices

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