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Assistant Manager

1 month ago

Waco, United States Terry Black s Barbecue LLC Full time
Job DescriptionJob Description

Job Summary:

The Restaurant Assistant Manager will manage the daily operations of the restaurant under the guidance of the General Manager.

Supervisory Responsibilities:

• Trains and supports restaurant staff.

• Supervises staff schedule compliance and overall staff performance.

• Conducts disciplinary/coaching meetings that are timely and constructive.

• Handles discipline and termination of employees in accordance with restaurant policy.


Duties/Responsibilities:

• Supervises food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.

• Ensures customer satisfaction with all aspects of the restaurant and dining experience.

• Handles customer complaints, resolving issues in a diplomatic and courteous manner.

• Ensures compliance with alcoholic beverage regulations.

• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.

• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.

• Performs other duties as assigned.


Required Skills/Abilities:

• Strong supervisory and leadership skills.

• Excellent interpersonal skills with a focus on customer service.

• Excellent time management skills.

• Excellent organizational skills and attention to detail.

• Familiarity with food handling, safety, and other restaurant guidelines.

• Proficient with Microsoft Office Suite or related software.


Most Desired Characteristics:

• Sales driven and results oriented.

• Passion for people while upholding company standards.

• Adaptability is a must in an ever-changing environment.

• Creates a positive winning culture for team.

• Leads through dynamic leadership bringing energy and inspiration to the team.

• Consistently seeks pathways to improve sales and cost of goods.

• Upscale to Fine-Dine experience is preferred.

• Well-versed on overall wine and spirit knowledge.

• Hospitality-minded and a high level of engegement with guests.


Education and Experience:

• High school diploma or equivalent required.

• Previous restaurant experience required; management experience preferred.

• Successful completion of corporate training program required.