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Experienced Parts Counterperson
3 months ago
Experience the Gordon Chevrolet Difference
Are you ready for a change but worry that you will leave your current position and start working at a place that doesn't care about the employees?
We are a dealership that cares about its employees just as much as its customers
Parts Counterperson / Body Shop Parts Liaison
Be a part of a dynamic team that works together as a family Gordon Chevrolet is a great place to work, and the Detroit Free Press nominated it as one of the best dealers in Metropolitan Detroit
Essential Duties
- Participate in morning meetings with the Body Shop team and provide updates on parts orders for the body shop
- Order and secure parts for the body shop promptly
- Check in parts deliveries
- Assist customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
- Inform customers of companion part requirements and specials and ensure that the customer is exposed to the full product line
- Review body shop estimates to be sure the parts that are ordered are correct, and all pricing is in line with the estimate
- Provide a high level of service to internal and external customers
- Pull and fill orders from stock and deliver them to Auto Body technicians
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside sources and submit an emergency order, if necessary
- Notify the body shop estimator or manager when special ordered parts have been received
- Notify the body shop when all parts have arrived and when they will be delivered
- Follow up on back-ordered parts
- Ensure all internal requests for parts are billed on service repair orders
- Keeps orderly records of all repair orders, invoices, insurance estimates, and special-order parts
- Maintain a professional appearance
- Other tasks as assigned
- Full-benefits package including medical, dental, and vision
- Disability Insurance, Accident Insurance, Cancer Coverage
- Complimentary Life Insurance
- 401(k) plan with match
- Paid time off
- Professional work environment with endless job training and advancement opportunities
- Work-Life Balance
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