We have other current jobs related to this field that you can find below

  • Call Center Representative

    2 weeks ago

    Birmingham, United States Connexa Worx Full time

    Job DescriptionJob DescriptionDescriptionPosition: Call Center RepresentativeDepartment: Customer ServiceLocation: Birmingham, ALEmployment Type: Full-timeJob Overview:The Call Center Representative is responsible for providing excellent customer service through inbound and outbound calls. The ideal candidate will handle customer inquiries, resolve issues,...

  • Call Center Representative

    3 months ago

    Birmingham, United States Bath Planet Full time

    Job DescriptionJob DescriptionExperienced Call Center RepresentativeBath Planet is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath...

  • Call Center Representative

    2 months ago

    Birmingham, United States America's First Federal Credit Union Full time

    Role: To assist members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area. Essential Functions & Responsibilities Assists members and potential members with t Call Center, Representative, Technology, Skills

  • Bilingual Call Center Representative

    4 weeks ago

    Birmingham, United States Lee Hecht Harrison Nederland B.V. Full time

    LHH Recruitment Solutions has partnered with a client in the Birmingham area seeking a Bilingual Call Center Representative to join their team on a permanent basis! Please see more details below and apply today if you would be interested in joining their team! Job Title: Call Center Representative Location: Birmingham, AL PAY: $18/HR Job...

  • Call Center Representative

    3 months ago

    Birmingham, United States Southlake Orthopaedics Full time

    Southlake Orthopaedics has an opening for a full-time Call Center Representative at our Hoover location, which is a busy and very fast paced clinic. The position is Monday - Friday, 8am to 5pm. The ideal candidate should be courteous, professional, organized, engaging, and friendly. Responsibilities and Duties Work in a fast-paced call center environment,...

  • Call Center Agent

    2 days ago

    Birmingham, United States Connexa Worx Full time

    Job DescriptionJob DescriptionDescriptionPosition: Call Center AgentLocation: Birmingham, ALEmployment Type: Full-timeJob Summary:As a Call Center Agent, you will be the first point of contact for customers, providing excellent customer service by addressing inquiries, resolving issues, and offering support. This role requires effective communication,...

  • Call Center Representative

    3 months ago

    Birmingham, United States Southlake Orthopaedics Full time

    Job DescriptionJob DescriptionSouthlake Orthopaedics has an opening for a full-time Call Center Representative at our Hoover location, which is a busy and very fast paced clinic. The position is Monday - Friday, 8am to 5pm. The ideal candidate should be courteous, professional, organized, engaging, and friendly.Responsibilities and DutiesWork in a fast-paced...

  • Proxy Call Center Representative

    2 months ago

    Birmingham, United States Equiniti Full time

    Management Level I Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ US is a leading provider of ownership data management, analytics and advisory services to public and private companies as well as corporate issuers and mutual...

  • Call Center Customer Service Rep

    2 months ago

    Birmingham, United States Standard Heating & Air Conditioning Full time

    Job DescriptionJob DescriptionUnlock a fulfilling career opportunity with Standard Heating, Cooling & Plumbing in Birmingham, AL! Step into the role of a full-time Call Center Customer Service Rep with hourly pay ranging from $16 to $20, coupled with exciting monthly bonus opportunities. We value your well-being, offering comprehensive benefits such as Blue...

  • Call Center

    3 weeks ago

    Birmingham, United States GA Foods Full time

    Job DescriptionJob DescriptionJob detailsNote: Only Alabama residents are eligible to apply for this position.Salary$16.75Potential extra earnings: Up to $2/hour Job Type/ScheduleFull-time, M-F,100% RemoteJob DescriptionFor over forty-five years, GA Foods has been creating and delivering high quality nutritious and well-balanced meals to seniors, children,...

  • Call Center Representative

    5 days ago

    Birmingham, United States Standard Heating & Air Conditioning Company Full time

    Standard Heating, Cooling & Plumbing in Birmingham, AL is on the lookout for a Call Center Representative - Customer Service Rep to join our team full-time. This position, with some Saturday rotations, offers an engaging schedule from 8:00 AM to 5:00 PM, with a unique perk - if you work on Saturday, you get the following Friday off! As a Call Center...

  • Call Center Representative

    4 weeks ago

    Birmingham, United States Standard Heating & Air Conditioning Company Full time

    Standard Heating, Cooling & Plumbing in Birmingham, AL is on the lookout for a Call Center Representative - Customer Service Rep to join our team full-time. This position, with some Saturday rotations, offers an engaging schedule from 8:00 AM to 5:00 PM, with a unique perk - if you work on Saturday, you get the following Friday off! As a Call Center...

  • Call Center Representative

    3 months ago

    Birmingham, United States Standard Heating & Air Conditioning Full time

    Job DescriptionJob DescriptionStandard Heating, Cooling & Plumbing in Birmingham, AL is on the lookout for a Call Center Representative - Customer Service Rep to join our team full-time. This position, with some Saturday rotations, offers an engaging schedule from 8:00 AM to 5:00 PM, with a unique perk – if you work on Saturday, you get the following...

  • $15 per Hour Call Center Remote

    2 months ago

    Birmingham, United States Global Payments Full time

    Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation Call Center, Remote, Customer Service, Technology, Client

  • Virtual Call Center Agent

    2 months ago

    Birmingham, United States Dynata Full time

    *Applicants must reside in ID, NV, UT, NM, TX, OK, KS, IA, WI, IN, KY, TN, MS, AL, GA, NC, SC or PA to qualify Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely! We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their...

  • Call Center Representative

    1 month ago

    Birmingham, United States PrideStaff Full time

    PrideStaff has clients in the area searching for experienced, proven individuals to assist with temporary, temporary-to-hire and direct hire positions. We are looking for people who are professional and who can represent any company well. PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of...

  • Central Processing Center Associate

    6 days ago

    Birmingham, United States Vapor Thrift Store Central Processing Center Full time $13 - $14

    Job DescriptionJob DescriptionStarting salary is $13/hour. Forklift certification is required and provided on-site. Once forklift certified, salary increases to $14/hour. This position will help drive VTS profitability through donation pickups and sales of bulk goods.This position is responsible for maintaining inventory levels at the Central Processing...

  • Central Processing Center Associate

    3 months ago

    Birmingham, United States Vapor Thrift Store Central Processing Center Full time

    Job DescriptionJob DescriptionStarting salary is $13/hour. Forklift certification is required and provided on-site. Once forklift certified, salary increases to $14/hour. This position will help drive VTS profitability through donation pickups and sales of bulk goods.This position is responsible for maintaining inventory levels at the Central Processing...

  • Plasma Center Operations Supervisor

    6 days ago

    Birmingham, Alabama, United States Takeda Pharmaceutical Company Ltd Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Position...

  • RN - Clinic Nurse Call Center - Flexi - Support Services

    1 month ago

    Birmingham, United States UAB Health System Full time

    Position Description: Work Schedule: Flexi, Irregular; Monday - Friday, 8am - 5pm Work Location: Support Services (PHCC), Avondale Business Center To provide and manage patient care in a clinical area for specific age and patient populations. To deliver care to patients utilizing the nursing process of assessment, planning, intervention, implementation and...

Call Center Supervisor

2 months ago

Birmingham, United States OrthoAlabama Spine & Sports Full time
Job DescriptionJob Description

Scheduling Supervisor

JOB SUMMARY:

The Scheduling Supervisor is responsible for the oversight of the medical clinic’s appointment schedulers. This is a “working” Supervisor role where most of their time will be spent on the day-to-day operations of scheduling appointments. The Supervisor will be responsible for scheduling and rescheduling appointments for patients using established templates in the patient database and protocols for each of the providers. The Supervisor must have the knowledge base of the medical clinic’s scheduling software and scheduling templates of 20+ providers.

MINIMUM REQUIREMENTS:

  • High School Diploma or equivalent
  • 1-2 years of supervisor experience in a call center or medical setting
  • 3 years of experience in the medical field (preferred), orthopedic background preferred
  • 3 years of scheduling appointments in a high-volume environment (required), in a physician practice (preferred)

SKILLS AND ABILITIES REQUIRED:

  • Ability to manage, supervise, and lead a team through efficient scheduling processes
  • Ability to effectively and accurately communicate with provider on scheduling protocols
  • General understanding of the insurance and referral processes
  • Ability to use EMR and website technologies for best scheduling practices
  • Knowledge of practice management software as it relates to scheduling
  • Must be tech savvy with have advanced computer skills
  • Must be a quick learner of new processes and software applications
  • Professional telephone skills
  • Ability to multitask
  • Good communication skills to confidently interact with patients, physicians and outside parties by telephone or in person
  • Basic knowledge of medical terminology
  • Ability to follow pre-established procedures and protocols

SPECIFIC FUNCTIONS:

  • Ability to hire, train, and manage staff effectively.
  • Schedule all incoming new patient referrals with appropriate physician or other provider.
  • Verify all the patient demographic information is accurate and input correctly..
  • Assist patients in cancelling and or rescheduling follow-up appointments by telephone.
  • Obtain demographic and billing/insurance information from the patient, family or legal guardian and enter information into the registration/billing system.
  • Confirm appointments with strictest confidentiality via phone for following date of service. Communicates all pertinent information to ensure patient is aware of location, time and any other information as needed.
  • Print daily appointment schedule for various reasons.
  • Block and open appointment times as requested by providers.
  • Perform other duties as requested by the supervisor.

Job Type: Full-time Monday thru Friday

Benefits:

  • 401(k) Safe Harbor
  • 401(k) Profit Sharing
  • 401(k) Cash Balance
  • 401(k) matching
  • Dental insurance
  • STD/LTD insurance
  • Health insurance
  • Life insurance
  • Vision insurance
  • Paid time off – 15 days in Years 1 - 5
  • Holiday time off 8 Holidays per year

Schedule:

  • 8-hour shift
  • Day shift

*Please email resumes to jobopenings@aossma.com

*Include the Job Title in the subject line.

 

Company DescriptionBusy Orthopedic practice with 15 doctors and a host of mid-levels.Company DescriptionBusy Orthopedic practice with 15 doctors and a host of mid-levels.