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IT Specialist

4 months ago

Phoenix, United States HIGHLAND CABINETRY INC Full time
Job DescriptionJob DescriptionHighland Cabinetry Inc. is seeking skilled and motivated IT Specialist to join our dynamic team. As an IT Specialist, you will play a crucial role in maintaing and adminsitrating our IT assets as well as provide crucial IT support for the IT team.


Position Responsibilities

  • User administration to all company software’s as assigned.
  • Provide day to day assistance and problem solving on NetSuite operations and errors.
  • Provide assistance and complete tasks assigned by the Systems Administration and Developer position.
  • Install desktops, portable computers, peripherals, and software.
  • Perform software and hardware upgrades and installations involving multiple computers, printers,
  • multi-printers, and peripherals.
  • Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures.
  • Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software.
  • Prepare progress/status reports and submit to team leads as required.
  • Contact and effectively communicate with users by telephone, electronic communications, or in
  • person.
  • Analyze and assess customer service requests and provide prompt technical solutions.
  • Prepare equipment for reuse or surplus of property actions.
  • Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations.


Work Location & Schedule

  • 20 Hours per Week
  • Schedule: 8:00am-4:00pm
  • Work Location: Position is mandatory on-site