Dynamics Consultant

22 hours ago


Phoenix, United States Tech One IT Full time

The Applications Specialist Senior provides administration, configuration, Tier 3 & 4 level support and maintenance for the Dynamix AX 2012 R3 application in the Office of the Treasurer. Performs technical work of considerable difficulty in planning, coordinating and executing application activities and projects that directly affect the day to day operations of the business. Works as part of the Dynamix AX team. • Performs application maintenance and updates as specified by vendors and industry standards; work includes use of a variety of management, development and support tools for the Dynamix AX 2012 R3 application. • Performs implementations, upgrades and enhancements to Dynamix AX 2012 R3 per business requirements • Provides Tier 1- 3 support functions and issue resolution for Dynamix AX 2012 R3 • Elicits and analyzes requirements of relevant application and project work by participating in design sessions with stakeholders, project managers, business analysts and team members. • Creates Knowledge base articles describing troubleshooting steps and procedures • Provides training on application enhancements, modifications and new features including documentation • Analyzes and resolves performance problems including application, database and system related issues • Demonstrates experience in project management, managing third-party vendors, and results-oriented collaboration among project stakeholders • Maintains the appropriate level of knowledge and understanding of the Treasurer’s Office Dynamix AX environment and implementation



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