Aesthetics Practice Administrator
4 weeks ago
Job Title: Aesthetics Practice Administrator
Location: Upper West Side, New York City
Company Description: RejuvaMed, sister company to New York Integrative Spine and Sports, is a leading hiring platform connecting top talent with aesthetic practices seeking administrative professionals. We specialize in recruiting individuals who are passionate about the aesthetics industry and have a strong background in healthcare administration.
Job Description: We are seeking a highly organized and detail-oriented Aesthetics Practice Administrator to join a reputable aesthetics practice. The ideal candidate will be responsible for overseeing the administrative operations of the practice, ensuring smooth day-to-day functioning, and providing excellent customer service to patients and staff.
Responsibilities:
- Manage patient appointments, consultations, and follow-ups to ensure efficient patient flow.
- Greet patients, answer inquiries, and provide information about services, pricing, and scheduling.
- Handle billing processes, insurance claims, and payments, verifying insurance coverage and assisting with financial arrangements.
- Monitor and manage inventory levels of medical supplies, skincare products, and equipment, coordinating orders and restocking as needed.
- Schedule and coordinate staff shifts, ensuring adequate coverage during operational hours.
- Assist in marketing efforts to attract new patients and retain existing ones, managing social media accounts, organizing promotional events, and coordinating advertising campaigns.
- Stay updated on industry regulations, licensing requirements, and best practices, ensuring compliance with all applicable laws and regulations.
- Oversee the cleanliness and maintenance of the facility, coordinating repairs and maintenance tasks as needed.
- Address patient concerns and feedback promptly and professionally, striving to provide excellent customer service and ensure a positive experience for every patient.
- Provide training to new staff members and ongoing education to existing team members on administrative procedures, customer service, and compliance.
- Assist in budgeting and financial planning for the practice, monitoring expenses, revenue, and financial performance metrics.
- Identify areas for improvement in administrative processes and workflow efficiency, implementing measures to enhance the overall effectiveness of the practice.
- Work closely with healthcare providers, including physicians, nurses, and aestheticians, to ensure seamless coordination between administrative and clinical functions.
- Uphold ethical standards in all interactions with patients, staff, and stakeholders, maintaining confidentiality and professionalism at all times.
Qualifications:
- Bachelor's degree in healthcare administration, business administration, or related field preferred.
- Previous experience in a similar role within an aesthetics practice is highly desirable.
- Proficiency in electronic health record systems
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of industry regulations, compliance requirements, and best practices.
Benefits:
- 401(k)
- Health insurance
- Paid time off
How to Apply: Interested candidates should submit their resume and cover letter through our hiring platform. Please include details of your relevant experience and qualifications, along with any certifications or licenses.
Equal Opportunity Employer: [Your Company Name] is an equal opportunity employer and is committed to fostering an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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