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Medical Office Receptionist

3 months ago

Oak Ridge, United States Alexander Medical Associates Full time
Job DescriptionJob Description

We are a small medical office that specializes in hormone therapy, weight loss management, and simple procedures. We are a very fast-paced office looking for someone that can just jump right in. We are seeking a medical receptionist to fulfill the below responsibilities.

 

Essential Duties and Responsibilities:

  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents.
  • Greet and check in patients, provide patients with initial paperwork, and obtain copies of insurance and identification cards.
  • Answer phone calls professionally and type up a nurse message if needed.
  • Determine, collect, and process patient payments and address collection/billing issues.
  • Check patients out and schedule any follow-up appointment(s).
  • Respond promptly to customer needs, provide excellent customer service, and fulfill medical documentation requests.
  • Balance daily patient charges (cash, check, credit cards) against system reports.
  • Complete closing procedures by submitting required reports and deposit slips.
  • Maintain complete and accurate documentation.
  • Ensure any medication that is purchased from our office is ready by the time the patient checks out.
  • Knowledge of Microsoft Word and Excel.
  • Observe safety and security procedures; promote a safe and pleasant work environment.
  • Report potentially unsafe conditions to management.
  • Regular attendance to ensure efficient clinic operations.
  • Other duties and responsibilities as assigned.

Qualifications:

  • High School graduate or equivalent.
  • Previous medical clerical experience required.
  • Accuracy and detail orientation, ability to multi-task, positive customer service skills, strong communication skills and a well-groomed appearance.

 

Job Type: Part Time- Tuesday/Wednesday/Thursday (25-30 hours per week)

Pay: $16-$18 per hour (depending on experience)

Experience:

Customer Service: 1 year (Preferred)

Medical Receptionist experience: 1 year (Required)

Microsoft Word and Excel: 1 year (Preferred)