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Medical Office Receptionist
3 months ago
We are a small medical office that specializes in hormone therapy, weight loss management, and simple procedures. We are a very fast-paced office looking for someone that can just jump right in. We are seeking a medical receptionist to fulfill the below responsibilities.
Essential Duties and Responsibilities:
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents.
- Greet and check in patients, provide patients with initial paperwork, and obtain copies of insurance and identification cards.
- Answer phone calls professionally and type up a nurse message if needed.
- Determine, collect, and process patient payments and address collection/billing issues.
- Check patients out and schedule any follow-up appointment(s).
- Respond promptly to customer needs, provide excellent customer service, and fulfill medical documentation requests.
- Balance daily patient charges (cash, check, credit cards) against system reports.
- Complete closing procedures by submitting required reports and deposit slips.
- Maintain complete and accurate documentation.
- Ensure any medication that is purchased from our office is ready by the time the patient checks out.
- Knowledge of Microsoft Word and Excel.
- Observe safety and security procedures; promote a safe and pleasant work environment.
- Report potentially unsafe conditions to management.
- Regular attendance to ensure efficient clinic operations.
- Other duties and responsibilities as assigned.
Qualifications:
- High School graduate or equivalent.
- Previous medical clerical experience required.
- Accuracy and detail orientation, ability to multi-task, positive customer service skills, strong communication skills and a well-groomed appearance.
Job Type: Part Time- Tuesday/Wednesday/Thursday (25-30 hours per week)
Pay: $16-$18 per hour (depending on experience)
Experience:
Customer Service: 1 year (Preferred)
Medical Receptionist experience: 1 year (Required)
Microsoft Word and Excel: 1 year (Preferred)