HVAC Lead Installer
3 weeks ago
The Installer – Lead Mechanic Pro provides a high-quality customer experience by performing heating and air conditioning installations that meet company standards. Installations will include Advanced Controls and Troubleshooting abilities. This position will also supervise the work of other installers to maintain an exceptional and timely job performance.
Requirements
Must have a valid driver’s license
Work from 28’ extension ladder and 12’ step ladder
Must hold EPA Universal Refrigerant Handling License
Ability to regularly lift/move up to 10 pounds, frequently lift/move up to 25 pounds, and occasionally lift/move up to 100 pounds
Ability to work in usually loud conditions
Ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear, climb, balance, and smell
Sitting may be required up to 75% of the time due to the primary function of driving
Visual requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus due to the constant maneuvering of vehicle in tight and high traffic areas.
Meet all qualifications and have all tools required for Junior Tech to Lead Mechanic Pro levels
Skills
Demonstrate mechanical aptitude
Safely operate hand and power tools and testing devices
Clearly communicate with customers and coworkers
Excellent customer service skills. Ability to communicate with the customer. Ability to handle challenging situations with customers.
Safely operate genie and scissor lifts
Ability to install and troubleshoot air conditioners, heat pumps, furnaces, and air handlers (including geothermal)
Ability to troubleshoot the refrigeration cycle
Advanced knowledge of line and low voltage systems. Ability to connect multiple accessories including zoning systems.
Design, install and troubleshoot duct systems
Ability to install hydronic systems
Ability to install multizone and branch box style mini-split systems with complicated layouts
Expectations & Responsibilities
Adhere to vehicle policies and procedures
Assist with daily equipment staging and job preparation
Identify & report issues with any company tools or vehicles
Oversee loading and replenishment of truck on daily basis
Work well with customers, co-workers, subcontractors, and vendors
Ensure all jobs are completed within the labor budget
Complete all paperwork on a daily basis to include job packets, timecards, and any other installation forms
Troubleshoot residential and light commercial systems
Work a staggered schedule if required
Obtain residential air balancing certification or ability to measure airflow and balance a duct system
Knowledge and application of local and national codes – make sure the job will pass inspection
Manage installers on current projects and assist with supervision of additional install teams
Follow instructions from supervisor and/or dispatcher
Size and draw ductwork correctly
Train all installation employees
Consult on customer complaints and find solutions that benefit both customer and company
Always maintain a professional appearance and attitude
Other duties as assigned
Oversee each installation from start to finish without supervision
Performance Measurements
Punctuality
Willingness to pursue continuing education
Adherence to company policy and procedures
Quality of work to company and customer standards
Callback percentage less than 3%
Completion of all install paperwork
Completion of 95% of jobs within the labor budget
Excellent quarterly reviews
Positive customer and coworker reviews
Leadership ability
Training
Advanced low voltage controls
Duct design
Zoning controls
Commercial installation practices
Air balancing
Geothermal Retrofit Installations and GPM Settings
Specialty equipment
Modulating Systems and Operation
Installation of Conventional & Condensing Boilers
Recommending additional services to customers
Company DescriptionWe are a small family owned and operated HVAC shop with Residential, Light commercial and restaurant refrigeration accounts. We have been serving the northshore for 35 years and treat our customers like they were apart of the family. Located in Highwood we are a staple of the community and love where we live. We are a small, but growing company with plenty of room to grow your HVAC technical abilities.Company DescriptionWe are a small family owned and operated HVAC shop with Residential, Light commercial and restaurant refrigeration accounts. We have been serving the northshore for 35 years and treat our customers like they were apart of the family. Located in Highwood we are a staple of the community and love where we live. We are a small, but growing company with plenty of room to grow your HVAC technical abilities.
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