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Manager, Technology Implementation

2 months ago

Chicago, United States Cresa Global Inc Full time
Job DescriptionJob DescriptionDescription:

1. Project Planning and Strategy:

  • Develop comprehensive project plans outlining goals, timelines, resources, and milestones for technology implementation projects.
  • Collaborate with stakeholders to define project scope, objectives, and success criteria.
  • Conduct risk assessments and develop mitigation strategies to ensure project success.

2. Implementation Management:

  • Lead cross-functional teams in the execution of technology implementation projects, ensuring adherence to timelines and budgets.
  • Coordinate with vendors, contractors, and internal teams to procure necessary resources and services.
  • Monitor project progress, identify potential issues, and implement corrective actions as needed to keep projects on track.

3. Technical Expertise:

  • Possess a strong understanding of relevant technologies and systems, including but not limited to software applications, hardware infrastructure, networking, and security protocols.
  • Provide guidance and support to team members on technical aspects of implementation projects.
  • Stay updated on emerging technologies and industry best practices to inform decision-making and optimize project outcomes.

4. Stakeholder Communication:

  • Serve as the primary point of contact for project stakeholders, providing regular updates on project status, milestones, and risks.
  • Facilitate communication and collaboration between internal teams, external vendors, and other stakeholders to ensure alignment and transparency throughout the project lifecycle.
  • Manage expectations and address concerns or feedback from stakeholders in a timely and professional manner.

5. Quality Assurance and Testing:

  • Develop and implement testing strategies to ensure the quality and functionality of implemented technologies.
  • Coordinate user acceptance testing (UAT) and gather feedback from end-users to identify areas for improvement.
  • Work closely with technical teams to address and resolve any issues or bugs identified during testing.

6. Ongoing Management and Support:

  • Establish processes and procedures for the ongoing management and maintenance of implemented technologies.
  • Monitor system performance and user feedback to identify opportunities for optimization and enhancement.
  • Provide training and support to end-users to maximize the effectiveness and adoption of new technologies.


Physical Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

NOTE: The job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; supervisors may assign other duties as deemed necessary.

Cresa is committed to developing and maintaining a diverse workforce. Cresa strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.

Job Type: Full-time

About Cresa Global, Inc.

Cresa is the world's largest commercial real estate advisory firm that exclusively represents occupiers and specializes in the delivery of fully integrated real estate solutions. Delivered across every industry, its services include Consulting, Facilities Management, Global Portfolio Solutions, Capital Markets / Strategies, Lease Administration, Location Strategy & Economic Development Incentives, Project Management, Transaction Management and Workplace Intelligence. With over 1000 employees in more than 80 offices globally, Cresa partners with occupiers everywhere. For more information, please visit cresa.com.

Requirements:

Qualifications:

  • Strong understanding of project management methodologies, tools, and techniques.
  • Excellent leadership, communication, and interpersonal skills.
  • Demonstrated ability to manage multiple projects simultaneously and prioritize effectively.
  • Experience working with cross-functional teams and external vendors.
  • Technical proficiency in relevant technologies and systems.

Education/Experience:

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field (Master's degree preferred).
  • Proven experience (3+ years) in project management, particularly in technology implementation and integration.