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Content Policy Manager
1 month ago
Job Title: Content Policy Manager
Duration: 09+ Months Contract
Location: Remote (EST hours)
Description
Client is seeking a Policy Manager to join the content policy team in refining policies and standards that impact Client listeners and the creative community with whom we work. This role will work with cross-functional and international teams to align on priorities and deliver solutions to address emerging and ever-evolving issues facing digital media consumers.
Key Responsibilities
o Understand existing policy and consult with partner teams on escalations, new use cases, or new product features
o Collaborate across departments and teams to communicate policy guidance and changes in the media landscape that may impact Client
o Act as a point of contact and manage internal communications for policy issues
o Review current team processes and improve controls for increased team efficiency
o Support cross-functional policy projects, using data and existing policy to spot risks and recommend mitigations
o Remain up-to-date on industry trends and regulatory changes worldwide
o Deliver crisp, timely policy decisions in clearly written guidance, briefing leadership when needed
o Represent Content Policy in meetings
o Develop policies that consider multiple stakeholder perspectives, especially working with Client’s writers, actors, and other creative professionals who craft the listening experiences we deliver.
Basic Qualifications
o Bachelor’s degree or equivalent
o 3+ years of compliance, policy, moderation, or risk management experience
o Experience managing global projects
o Excellent written and verbal communication skills with the ability to present information clearly and concisely to senior leaders
o Strong analytical, strategic, and creative capabilities and judgment
o Ability to operate under high levels of ambiguity
o Technical fluency and knowledge of Word and Excel functions
Preferred Qualifications
o Experience developing new policies and process improvements at a global scale
o Direct experience working in content policy or digital content moderation