Content Policy Manager

1 month ago


Newark, United States Synergy Interactive Full time

Synergy Interactive is partnering with a global media producer to fill a Content Policy Manager position. This contract position is hybrid in Newark, NJ and requires experience with global policy work including content moderation and policy writing.


NOTE: NO 3RD PARTY CANDIDATES OR RESUME SOLICITATIONS WILL BE ACCEPTED


Responsibilities

  • Understand existing policy and consult with partner teams on escalations, new use cases, or new product features.
  • Collaborate across departments and teams to communicate policy guidance and changes in the media landscape.
  • Act as a point of contact and manage internal communications for policy issues.
  • Review current team processes and improve controls for increased team efficiency.
  • Support cross-functional policy projects, using data and existing policy to identify risks and recommend mitigations.
  • Stay up-to-date on industry trends and regulatory changes worldwide.
  • Deliver clear and timely policy decisions in written guidance and brief leadership when needed.
  • Represent the Content Policy team in meetings.
  • Develop policies that consider multiple stakeholder perspectives, particularly working with writers, actors, and other creative professionals who craft the listening experiences.


Qualifications

  • Bachelor’s degree or equivalent.
  • 3+ years of experience in compliance, policy, moderation, or risk management.
  • Experience managing global projects.
  • Excellent written and verbal communication skills with the ability to present information clearly and concisely to senior leaders.
  • Strong analytical, strategic, and creative capabilities and judgment.
  • Ability to operate effectively in high levels of ambiguity.
  • Technical fluency and knowledge of Word and Excel functions.


Preferred Qualifications:

  • Experience developing new policies and process improvements on a global scale.
  • Direct experience in content policy or digital content moderation.



4o



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