Administrative Assistant/ Customer Service Representative

3 weeks ago


Camarillo, United States RemX Full time $23 - $25
Job DescriptionJob Description

 •        Acts as the primary point of contact to  customers 
 •       Entrusted as a key-member of the site’s team to meet or exceed customer expectations and business objectives.
 •       Convert customer purchase orders to manufacturing production orders.
 •       Ensure raw materials and tooling are ordered to support production.
 •       Track customer account credits and debits.
 •       Maintain customer orders and sales data and generate reports upon request.
 •       Monitor and manage customer inventory levels.
 •       Investigate and resolve: order discrepancies, customer quality complaints, overdue accounts receivable, and aged inventory.
 •       Setup and maintain customer’s profile to ensure proper contact, billing and shipping/delivery information.

•       2 years of applicable experience with a high school diploma or GED
•       Ability to perform basic math functions such as working with fractions and percentages, manipulating and recording figures to provide                  accurate quantities, estimates and quotations.
•       Proficiency in Microsoft Office products, specifically Excel and Word
•       Outstanding communication skills, written and verbal.
•       High level of computer literacy enabling applicant to learn a variety of proprietary software systems.

 



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