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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as an Office Representative at Ryan Charlon - State Farm Agent. As an Office Representative, you will play a critical role in building and maintaining strong relationships with our customers, providing exceptional service, and driving business growth.
Key Responsibilities- Customer Relationship Building: Establish and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions.
- Insurance Sales and Marketing: Utilize a customer-focused approach to educate customers about insurance options, develop leads, and market appropriate products and services.
- Business Development: Identify opportunities for growth and implement strategies to increase sales and revenue.
- Excellent Communication Skills: Possess strong written, verbal, and listening skills to effectively communicate with customers and colleagues.
- People-Oriented: Be able to work in a team environment, build strong relationships, and provide exceptional customer service.
- Detail-Oriented: Maintain accurate records, meet deadlines, and ensure compliance with regulatory requirements.
- Proactive Problem-Solving: Identify and resolve customer issues in a timely and professional manner.
- Technical Skills: Ability to learn and utilize computer functions, including software and systems used by our agency.
- License and Certification: Ability to obtain a Property and Casualty Insurance license through the CA Dept of Insurance.
- Competitive Salary and Commission: Earn a competitive salary plus commission/bonus for meeting sales targets.
- Paid Time Off: Enjoy paid vacation and personal/sick days to maintain a healthy work-life balance.
- Flexible Hours: Work in a flexible environment that allows for a balance between work and personal responsibilities.
- Growth Opportunities: Develop your skills and advance your career within our agency.
- License Reimbursement: We will reimburse you for the cost of obtaining your Property and Casualty Insurance license.