Assistant Department Manager

2 weeks ago

Los Angeles, United States Floor & Decor Full time
Job DescriptionJob Description

Pay Range

$18.25 - $27.15

Purpose

This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information.

Minimum Eligibility Requirements

  • High School Diploma or GED
  • 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
  • Excellent communication skills (verbal & written)
  • Ability to multi-task and work in a fast-paced environment

Essential Functions

  • Act and work in a manner that is consistent with company’s core values
  • Demonstrate a thorough understanding and compliance with the company’s safe lifting practices standard operating procedures
  • Demonstrate the ability to drive and teach the company philosophy around the basic P’s of retail.  The basic P’s of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing
  • Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service
  • Complete all product specialist certification courses
  • Demonstrate a thorough understanding of merchandise and installation
  • Ensure the overall merchandising, pricing and organization of the department
  • Communicate standard operating procedure direction and changes to all associates in a timely manner
  • Complete the Industrial Truck (forklift) proficiency testing and certification
  • Communicate inventory needs to management
  • Direct and assist the processing of merchandise to the showroom floor
  • Validate all product placement and pricing within the department
  • Greet every customer in a helpful and courteous manner
  • Assist customers with product questions and selections
  • Process customers at check-out using the point of sale (POS) system
  • Process customer refunds and exchanges according to established guidelines
  • Present ‘how-to’ classes to customers
  • Follow established cash, check and charge card acceptance procedures
  • Answer the telephone according to accepted guidelines
  • Stock and tag merchandise displays as required
  • Create price tags and merchandise signs

Working Conditions (travel, hours, environment)

  • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles.  The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects.  The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Additional Essential Job Functions

  • Maintain the integrity of the Company’s business operations and reputation as well as compliance with its policies and procedures, including the handling of confidential information, currency, and other forms of payment
  • Contribute to a safe and secure work environment for our associates, customers, other third-parties with which we do business, and Company property

Qualified applicants with criminal histories, such as arrest or conviction records, will be considered for employment in accordance with the Los Angeles County Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable law

Store Hours

Monday - Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

  • Bonus opportunities at every level

  • Career advancement opportunities

  • Relocation opportunities across the country

  • 401k with discretionary company match

  • Employee Stock Purchase Plan

  • Referral Bonus Program

  • A personal holiday and Volunteer Time Off program

  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Company DescriptionFloor & Decor is like no other flooring company, offering the broadest in-stock selection of tile, wood, stone, related tools, and flooring accessories at everyday low prices. We deliver a unique shopping experience through inspirational displays and incredible customer service.

From our stores to our corporate headquarters you will find people that care, work hard, collaborate, and innovate. Through our associates’ teamwork and entrepreneurial spirit, we’ve quickly become one of the country’s leading flooring retailers; we’re proud to be recognized as one of Fortune’s 100 fastest-growing companies in 2020.

With 200 stores and counting, the opportunities to advance within our organization are endless

To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers, to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.Company DescriptionFloor & Decor is like no other flooring company, offering the broadest in-stock selection of tile, wood, stone, related tools, and flooring accessories at everyday low prices. We deliver a unique shopping experience through inspirational displays and incredible customer service.\r
\r
From our stores to our corporate headquarters you will find people that care, work hard, collaborate, and innovate. Through our associates’ teamwork and entrepreneurial spirit, we’ve quickly become one of the country’s leading flooring retailers; we’re proud to be recognized as one of Fortune’s 100 fastest-growing companies in 2020.\r
\r
With 200 stores and counting, the opportunities to advance within our organization are endless\r
\r
To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers, to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.

  • Meat Department Assistant Manager

    6 days ago

    Los Angeles, California, United States El Super Full time

    Job Summary:The Assistant Meat Manager will assist the Meat Manager in ensuring the proper operation of the Meat Department at El Super. This role coordinates the work of employees to achieve satisfactory operating results, aligning with company procedures, policies, and goals. The Assistant Meat Manager will serve as a model of professionalism, ethical...

  • Actuary Supervisor

    4 days ago

    Los Angeles, California, United States Department of Insurance Full time

    Job SummaryThe Department of Insurance is seeking a highly skilled Actuary Supervisor to join our team. As an Actuary Supervisor, you will be responsible for performing complex actuarial analysis, working on high-priority projects, and assisting in the management of the life actuarial staff.Key ResponsibilitiesPerform highly skilled actuarial analysis and...

  • Assistant Manager Ambulatory Care Department

    3 weeks ago

    Los Angeles, United States HealthEcareers - Client Full time

    Job Summary: Assists an Ambulatory Care Department Manager by supervising assigned operations of a department providing ambulatory patient care services; ensuring that staff provide high quality, accessible, cost effective care and patient-focused services to members across the continuum which comply with local, state, and federal requirements; implementing...

  • Student Assistant

    6 days ago

    Los Angeles, California, United States Employment Development Department Full time

    Job SummaryThe Student Assistant will provide support to the Youth Employment Opportunity Program (YEOP) under the close supervision of a Workforce Services Employment Program Manager I and the direct guidance of a YEOP Mentor. The successful candidate will be responsible for case managing clients through peer advising, referring clients to educational...

  • Assistant Manager Ambulatory Care Department

    4 weeks ago

    Los Angeles, United States HealthEcareers - Client Full time

    Job Summary:Assists an Ambulatory Care Department Manager by supervising assigned operations of a department providing ambulatory patient care services; ensuring that staff provide high quality, accessible, cost effective care and patient-focused services to members across the continuum which comply with local, state, and federal requirements; implementing...

  • Senior Department Manager

    5 days ago

    Los Angeles, California, United States Scanline VFX GmbH Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Department Manager to join our team at Scanline VFX GmbH. As a key member of our production department, you will be responsible for managing the day-to-day operations of your assigned department/region, working closely with department leads and supervisors to foster a collaborative and...

  • Senior Department Manager

    8 hours ago

    Los Angeles, California, United States Scanline VFX GmbH Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Department Manager to join our team at Scanline VFX GmbH. As a key member of our production department, you will be responsible for managing the day-to-day operations of your assigned department/region, working closely with department leads and supervisors to foster a collaborative and...

  • Legal Secretary

    5 days ago

    Los Angeles, California, United States Department of Justice Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Legal Secretary to join our team at the Department of Justice. As a Legal Secretary, you will provide administrative support to our attorneys and professional staff, ensuring the smooth operation of our legal support secretarial team.Key ResponsibilitiesPrepare and edit legal documents,...

  • Department Assistant-Sacramento

    2 months ago

    Los Angeles, California, United States L.A. Care Health Plan Full time

    Salary Range: $50, Min.) - $62, Mid.) - $75, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...

  • Department Manager

    2 weeks ago

    Los Angeles, United States H & M Hennes & Mauritz Gruppe Full time

    Overall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development, as...

  • Staff Services Manager I

    4 days ago

    Los Angeles, California, United States Department of Veterans Affairs Full time

    Job SummaryWe are seeking a highly skilled and dedicated Staff Services Manager I to join our team at the Department of Veterans Affairs. This is an exciting opportunity to work in a dynamic and supportive environment, where you will have the chance to make a meaningful impact on the lives of our nation's veterans.Key ResponsibilitiesProvide administrative...

  • Department Manager

    2 weeks ago

    Los Angeles, United States H & M Hennes & Mauritz Gruppe Full time

    Overall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development, as...

  • Legal Secretary

    4 days ago

    Los Angeles, California, United States Department of Transportation Full time

    Job SummaryThe Department of Transportation is seeking a highly organized and detail-oriented Legal Secretary to provide administrative support to the Caltrans Legal Division. As a key member of our team, you will be responsible for providing secretarial support to attorneys, investigators, paralegals, and administrative staff in a fast-paced legal...

  • Department Management

    3 months ago

    Los Angeles, United States El Super Full time

    Department Management North Hollywood, CA JOB SUMMARY: A Supervisor is a first-level supervisor/manager in our stores. The Supervisor contributes to company’s success by having a “team leader” hands-on involvement in the day-to-day department operations. The Supervisor effectively leads a shift while ensuring department operational...

  • Senior Kitchen Manager

    7 days ago

    Los Angeles, California, United States Department of State Hospitals Full time

    Job SummaryThe Department of State Hospitals is seeking a highly skilled and experienced Supervising Cook II to join our team. As a key member of our culinary staff, you will be responsible for overseeing the preparation and serving of meals for patients in our psychiatric healthcare facility.Key ResponsibilitiesSupervise and train kitchen staff to ensure...

  • Senior Department Operations Manager

    7 days ago

    Los Angeles, California, United States Scanline VFX GmbH Full time

    Job SummaryScanline VFX GmbH is seeking a highly skilled and experienced Department Manager - Operations to join our team. As a key member of our production department, you will be responsible for managing the day-to-day operations of your assigned department/region, working closely with department leads and supervisors to foster a collaborative and...

  • Manager of Licensing Programs and Compliance

    2 weeks ago

    Los Angeles, California, United States Department of Social Services Full time

    Position Overview The Department of Social Services is seeking a dedicated and experienced individual for the role of Licensing Program Manager II. This full-time position is integral to the oversight and management of community care facilities. Key Responsibilities Under the supervision of the Assistant Program Administrator, the Licensing Program Manager...

  • Support Services Assistant

    5 days ago

    Los Angeles, California, United States Department of Rehabilitation Full time

    Job SummaryThe Department of Rehabilitation is seeking a highly skilled Support Services Assistant - Interpreter to join our team. As a key member of our interpreting services team, you will provide critical support to deaf and hard of hearing staff members and Rehabilitation Counselors for the Deaf (RCDs).Key ResponsibilitiesProvide interpreting services to...

  • Apprenticeship Consultant

    5 days ago

    Los Angeles, California, United States Department of Industrial Relations Full time

    Job SummaryThe Department of Industrial Relations is seeking a highly skilled and experienced Apprenticeship Consultant to join our team. As an Apprenticeship Consultant, you will play a critical role in providing technical assistance, guidance, and support to apprenticeship and on-the-job training programs.Key ResponsibilitiesProvide technical assistance...

  • Sales Department Manager

    7 days ago

    Los Angeles, California, United States Ollie's Bargain Outlet, Inc. Full time

    Job Summary:The Sales Department Manager is responsible for driving sales growth in the Housewares department to achieve store sales plans. This role involves aspects of merchandising, customer service, and store maintenance.Key Responsibilities:Greet and acknowledge every customer as they enter and exit the store and as they approach the department and...