Customer Service Representative

2 weeks ago


Laguna Woods, United States PrideStaff Full time
Job DescriptionJob Description

A property management organization in Laguna Woods is searching for a Customer Service Rep. The ideal candidate will be a motivated, multi-tasker who can hit the ground running in their Resident Services Division. The Resident Services Division is the organization’s central customer service hub for all resident inquiries. Representatives handle a large volume of resident phone calls and service requests with the highest level of patience and professionalism.

This is a temp-to-hire opportunity. The hours are Monday to Friday, 8AM to 5PM. The pay is $20 an hour.

Candidates who are adaptable, engaging, and have a great attitude will excel in this role

Customer Service Rep Responsibilities:

  • Answers a large volume of telephone calls and personal resident requests for service.
  • Solicits and enters pertinent data into the computer system.
  • Schedules work to the satisfaction of the resident.
  • Prepares appliance replacement cost estimates and contracts.
  • Provides status updates of service requests to residents as requested.
  • Participates in a wide range of customer service activities.

Customer Service Rep Qualifications:

  • Must communicate pleasantly and effectively with the residents who represent many different locales and/or foreign countries.
  • Able to type fast and accurately.
  • Able to prioritize and make decisions quickly.
  • Background in troubleshooting or IT a plus

Benefits (once hired by the company):

  • Medical, dental
  • FSA
  • 401(k) matching
  • Sick time
  • Paid holidays
  • Vacation time
Company DescriptionPrideStaff South Orange County Mission Viejo works with local businesses to source, interview and recruit candidates for temporary, temp-to-hire, and direct-hire staffing in the areas of office and administrative support, customer service, accounting, light industrial, skilled, and general labor. We serve the South Orange County cities of Mission Viejo, Rancho Santa Margarita, San Clemente, Laguna Hills, Aliso Viejo, Dana Point, San Juan Capistrano, Laguna Niguel and other coastal communities.Company DescriptionPrideStaff South Orange County Mission Viejo works with local businesses to source, interview and recruit candidates for temporary, temp-to-hire, and direct-hire staffing in the areas of office and administrative support, customer service, accounting, light industrial, skilled, and general labor. We serve the South Orange County cities of Mission Viejo, Rancho Santa Margarita, San Clemente, Laguna Hills, Aliso Viejo, Dana Point, San Juan Capistrano, Laguna Niguel and other coastal communities.

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