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Legal Collections Analyst

2 months ago


Detroit, United States Powerwell Full time
Job DescriptionJob Description

Powerwell, a division of Quantam is a leading recruitment firm helping our clients discover top talent.

JOB SUMMARY: A leading business law firm, based in Michigan, with an international practice is seeking a temporary Collections Analyst for its Detroit office. The firm has a reputation for excellence and has been recognized as one of the 101 Best and Brightest Places to Work in Michigan by recruiting attorneys and staff members with outstanding credentials.

The Collections Analyst will be responsible for monitoring accounts, initiating contact on client accounts receivable balances, and assisting billing attorneys, client account managers, and other managers in the Financial Services Department with collection-related matters. The role involves performing preliminary analyses of credit and collection data, preparing reports, and drafting correspondence. Strong negotiation skills are required to work effectively with attorneys and clients to resolve collection issues.

LOCATION: Detroit, MI

TEMPORARY POSITION: Role expected to last until June 2025, with no direct hire option.

RESPONSIBILITIES:

  • Manage accounts receivable balances, working closely with clients, attorneys, and their assistants to resolve disputes and short payments.
  • Follow up, track, and report progress on client collection issues.
  • Monitor compliance with client payment terms, including retention agreements, payment plans, and custom settlements.
  • Maintain regular contact with billing attorneys, offering suggestions for aged balances and progress tracking.
  • Conduct preliminary analyses of client receivables, billing, and payment histories.
  • Escalate concerns as needed to management and provide on-demand reporting.
  • Support with preparation and processing of alternative fee arrangements, requests for suits, proofs of claim, and other collection issues.
  • Use electronic billing vendor websites and negotiation skills to reach satisfactory resolutions on collection issues, subject to departmental management approval.
  • Track and suggest progress on accounts receivable write-offs, including paperwork preparation for attorney and management approval.
  • Assist other Financial Services Departments with time-sensitive projects and requests as necessary.

QUALIFICATIONS:

  • College degree or paralegal certification preferred.
  • Three or more years of law firm collections experience.
  • Excellent written and verbal communication skills.
  • Strong analytical skills for routine analysis of client accounts and appropriate follow-up.
  • Ability to work effectively with all levels of staff, management, and clients.
  • Outstanding customer service skills, particularly with client and attorney correspondence.
  • Strong competency in MS Office Suite, especially Excel and Word (testing required).
  • Familiarity with the FDCPA (Fair Debt Collection Practices Act) is preferred.

Equal Opportunity Employer: The firm does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, marital status, sexual orientation, disability, or any other category protected by applicable law.