Front Office Patient Coordinator

2 weeks ago

Beverly Hills, United States Marilyn Taylor Medical Personnel, Inc. Full time
Job DescriptionJob Description

 

Front Desk Patient Coordinator for a concierge Interventional Pain Management and Wellness Practice The ideal candidate will be comfortable multi-tasking with great customer service and sales skills.

JOB DETAILS

  • Creating a wonderful first impression for patients as the first person they interact with both in person and over the phone
  • Courteously and professionally assist all callers with scheduling, confirming, rescheduling, and canceling of appointments/procedures
  • Verify new patient status and subsequently establish new patient profiles in EMR system as necessary, while ensuring all current patient information is accurate and complete
  • Checking patient insurance eligibility prior to appointments and procedures
  • Answering and triaging phone calls and moving patients through the intake and checkout process
  • Including payment and other administrative items
  • Ensure that all appointments/procedures are scheduled appropriately so the medical team can concentrate on the well-being of the patients
  • Prepare patient charts, and maintain patient records in EMR System
  • Request, locate, send, and receive patient medical records
  • Effectively communicate with referring sources, and patients Prepare and process correspondence
  • Answers routine medical administrative inquiries and drafts letters for physicians and other clinical staff
  • Direct patients to the correct channels for their medical care, billing questions or other needs Other responsibilities assigned by supervisor or operations manager

REQUIREMENTS

  • Must have 2+ years of Administrative experience in a Medical Practice
  • Prior experience with EMR systems required
  • Knowledge of Insurance eligibility and benefits
  • Professional with a positive attitude
  • Strong customer service skills and ability to provide excellent service to VIP clientele
  • Highly organized with a dedication to follow through and an ability to proactively anticipate needs
  • Ability to thrive in a fast-paced, detail-oriented environment

SCHEDULE, COMPENSATION AND BENEFITS

  • Monday-Friday 8:30a-5:00p
  • Pay: Starting at $28.00 per hour
  • Benefits: Health, Dental, Vision, 401k, PTO, Paid parking, 3 Sets of scrubs yearly
Company DescriptionSince 1983 Marilyn Taylor Medical Personnel, Inc. has been focused on providing personal high-quality service to applicants and medical/dental/vision/aesthetic practices including staffing, HR assistance and business development opportunities. Our applicants receive one-on-one attention as we help them to fine-tune their resumes, interview skills and help prepare them to take the next step in their career. We encourage job longevity and over the past 30+ years, some applicants have returned to us over the years for assistance as they develop new skills and seek to make career moves.Company DescriptionSince 1983 Marilyn Taylor Medical Personnel, Inc. has been focused on providing personal high-quality service to applicants and medical/dental/vision/aesthetic practices including staffing, HR assistance and business development opportunities. Our applicants receive one-on-one attention as we help them to fine-tune their resumes, interview skills and help prepare them to take the next step in their career. We encourage job longevity and over the past 30+ years, some applicants have returned to us over the years for assistance as they develop new skills and seek to make career moves.

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