Amazon DSP Operations Manager

2 weeks ago


West Caldwell, United States Galactic Logistics LLC Full time
Job DescriptionJob DescriptionAmazon DSP Operations Manager – New Jersey
Must have prior Amazon Experience
  • Employment Type: Full-Time
  • Compensation: $25 per hour and weekly performance based discretionary bonus
  • We are an Amazon Delivery Service Partner (DSP) looking for a smart, motivated, and hardworking Operations Manager. If you enjoy solving problems and a fast paced environment, come join our growing family and read on
** Qualifications:
  • Must have Amazon management or dispatch experience: 1 or more years (Preferred)
  • Customer Service: 1 year (Preferred)
  • Ability to work weekends
  • Use of mapping and GPS programs
  • Ability to provide directions
  • Basic computer skills (including Google Docs and Sheets)
Job Responsibilities (include, but are not limited to):
1) Ensure Responsible Delivery - packages are delivered on-time, handled properly and safely
  • Manage opening and /or closing set up/ stand down
  • Monitoring of route timeliness
  • Ability to re-route vehicles when logistically necessary
  • Liaison between drivers, Amazon staff and Delivery management
  • Manage large amounts of incoming calls
  • Dispatch order to drivers
  • Provide accurate, valid and complete information for every delivery
  • Manage on the Road accidents and incidents with composure
2) Deliver Clear Communication
  • Ability to communicate clearly and effectively,
  • Ability to track and increase company metrics
  • Ability to initiate and enhance protocols
  • Must be able to problem solve and deescalate issues
3) Provide shift flexibility
· Ability to work a flexible shift (including early mornings, late evenings and/or weekends)
· Flexibility to adjust hours to meet operating needs
4) Monitor Fleet Availability
· Track issues and availability of fleet
· Communicate vehicle assignment to drivers
Schedule:
  • 8 hour shifts
  • Day shifts
  • Holidays
  • On call
  • Weekends
  • Year round work
Supplemental Pay:
  • Bonus pay
Location: 10 Patton Drive, West Caldwell
Job Type: Full-time
Pay: $25.00 per hour
Work Location: In person
Job Type: Full-time
Expected hours: 40 per week
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off

 

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