Assistant Property Manager

2 weeks ago


Newport News, United States Newport News Redevelopment Housing Authority Full time
Job DescriptionJob Description

Performs difficult skilled administrative support work providing assistance to the Property Manager in the daily operations of assigned property, collecting rent, generating work orders, assisting residents, conducting annual re-examinations, performing property inspections, preparing and maintaining files, records, and reports, and related work as apparent or assigned.

 

TYPICAL TASKS: (Examples Only)
Serves as point of contact for residents, applicants, and the general public; answers phones, greets applicants, tenants, and visitors; assists and/or refers tenants based on concerns and problems; assists citizens with the completion of applications and verifies information for accuracy and completeness.
Schedules annual and interim certifications and re-certifications; verifies income; enters information into computer system to calculate rent.
Collects rent and other charges from residents and enters corresponding data into the computer system; posts charges associated with work, late charges, etc., and generates notices for residents; processes requests for rent adjustments; follows up on delinquent accounts and pursues collections.
Investigates tenant complaints including grounds, buildings, units, pets, appliances, vehicles, etc.; takes appropriate action to resolve identified issues.
Assists with the eviction process and prepares supporting documentation; prepares and delivers court documents; attends court as needed.
Assists with leasing housing units; coordinates move-ins and move-outs; communicates with residents as needed to inform of policies, procedures, rules, and regulations.
Conducts property inspections including move-in, move-out, housekeeping, and grounds in order to ensure adherence to established standards and observing for damages or needed repairs.
Oversees maintenance operations and staff; assigns work orders; closes work orders upon completion; oversees the scheduling and completion of the preventative maintenance; assigns and participates in maintaining property curb appeal.
Orders and maintains supply inventory; processes purchase requests and approves payments.



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