Admissions Coordinator

2 months ago

Burnsville, United States ABRIA DETOX Full time
Job DescriptionJob DescriptionJob description

Abria Detox is a newly established private facility offering 24/7 medically monitored detoxification and withdrawal management services. We specialize in treating individuals who have substance use disorders as well as co-occurring mental health disorders. Our facility has 20 beds and serves male and female patients who are aged 18 and older.

This position is for a Sunday through Thursday, 11:00am to 7:00pm schedule.

Key Responsibilities:

  • Serve as the first point of contact for inquiries about our services, providing compassionate and professional assistance to prospective clients and their families.
  • Conduct initial screening assessments to determine the appropriate level of care and eligibility for admission.
  • Coordinate and schedule admissions, including collecting necessary documentation and verifying insurance coverage.
  • Maintain accurate documentation and confidential client records.
  • Work closely with clinical and medical staff, technicians and aftercare coordination to ensure a smooth admission process.
  • Follow up with clients post-admission to ensure a seamless transition and address initial concerns.
  • Maintaining relationships and making/receiving referrals with ither industry programs and professionals, including but not limited to; interventionists, hospitals, treatment centers, clinics, and sober homes.
  • Being knowledgeable and confident on appropriate program fit, including funding options and criteria, referring to partner programs in the event a referral out is necessary.
  • Documenting all details and conversations in a variety of software systems.
Qualifications:

  • Previous experience in admissions, front office administration, or a similar role, preferably in a healthcare, substance abuse or mental health setting.
  • Excellent interpersonal and communication skills.
  • Strong organizational skills and attention to detail.
  • Compassion and understanding of the challenges faced by individuals with substance use issues.
  • Proficiency in electronic medical records (EMR) systems (Alleva) and office software (e.g., MS Office, Excel, OneDrive).
What We Offer:

  • A supportive and collaborative work environment committed to the highest standards of patient care.
  • Training and Supervision for all levels of experience.
  • Competitive salary and benefits package.
  • Opportunities for professional development and continuous learning.

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