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Customer Service Representative/Teller
1 month ago
SUMMARY
Under supervision and following established policies and branch procedures to provide customer service support including the following functional duties:
DUTIES
· Accept deposits/withdrawals, cash checks, process loan payments, and outgoing wire transactions; process mail and night drop deposit.
· Balance cash drawer.
· Sell cashier’s checks.
· Verify signatures and process accordingly.
· Answer inquires and direct customers to the proper department for further bank services.
· File miscellaneous items and distribute daily reports.
· Promote and cross-sell the Bank’s services and products.
· Follow the Bank’s BSA policy.
· Accept other duties as deemed appropriate by supervisor.
QUALIFICATIONS
Education: High school diploma or equivalent with some college business classes helpful.
Experience: Banking experience preferred. Cash handling, customer service, general office experience helpful.
Skills/ Ability: PC literate, typing, and ten key proficient. Proficient in math, detail oriented, strong communication skills, detail oriented and ability to function in a team environment. Bilingual (English/Mandarin or Cantonese) a plus.
Company DescriptionAmerican Plus Bank is an independent, customer-oriented community bank headquartered in Arcadia, California, providing financial solutions to the individual and business communities in San Gabriel Valley and surrounding areas in Los Angeles County.Company DescriptionAmerican Plus Bank is an independent, customer-oriented community bank headquartered in Arcadia, California, providing financial solutions to the individual and business communities in San Gabriel Valley and surrounding areas in Los Angeles County.
