Office Administrator Customer Support

4 weeks ago


Schererville, United States Absolute Construction Full time
Job DescriptionJob Description

Job Description

Absolute Construction, Inc. is a large installation company doing business with The Home Depot, the largest home improvement retailer in the world. We're currently seeking a detail-oriented office administrator for our company. Sales leads are generated by our relationship with a leading home improvement store chain and we are looking for someone to call our customers, schedule our sales consultants, review paperwork and process paperwork.

Responsibilities:

  • You will be responsible for outgoing and incoming phone calls.
  • Find out and understand what the customer is looking to have completed (Pre- Qualifying the lead)
  • Create sales consultants’ schedules. While doing so, geographically coordinating salesmen’s routes and balancing a healthy selection of leads to the sales team
  • Monitor and log all calls
  • Daily office tasks
  • Contract Review
  • Customer Service

Job Requirements

  • Good Communication Skills
  • Must pass a background check
  • Must have a positive attitude
  • Must be time efficient
  • Proficient in Microsoft Word, Excel, Outlook
  • Must be able to multi-task
  • General knowledge of Chicago Geography
  • Proficient in data entry
  • Professional demeanor
  • Excellent phone demeanor and customer service skills
  • Excellent verbal and interpersonal skills
  • Must be able to use reasonable judgment and have strong problem-solving abilities

*Bi-Lingual a PLUS but not required*

Company DescriptionAbsolute Construction is a residential installation company servicing over 200 Home Depot Stores in Illinois, Indiana, Michigan, St. Louis Metropolitan area, Kentucky and Tennessee, New Jersey, Pennsylvania, Rhode Island and Boston, MA regions. We pride ourselves in delivering great customer experiences with high quality kitchen and bath remodels. We have a strong partnership with top-rated licensed professionals in the areas we serve.
Absolute Construction strives to provide personalized service and topnotch workmanship that surpasses expectations. www.AbsoluteKBS.comCompany DescriptionAbsolute Construction is a residential installation company servicing over 200 Home Depot Stores in Illinois, Indiana, Michigan, St. Louis Metropolitan area, Kentucky and Tennessee, New Jersey, Pennsylvania, Rhode Island and Boston, MA regions. We pride ourselves in delivering great customer experiences with high quality kitchen and bath remodels. We have a strong partnership with top-rated licensed professionals in the areas we serve. \r
Absolute Construction strives to provide personalized service and topnotch workmanship that surpasses expectations. www.AbsoluteKBS.com

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