Practice Support Specialist

1 month ago

Dallas, United States Medical ProductsTherapies Full time
Job DescriptionJob Description

Job Description

Practice Support Specialist (Post Sales) + Skincare Sales
Summary
The Hybrid Practice Support Specialist and Skincare Sales Territory Manager's goal is to make our customers’ lives easier
and set them up for success while introducing them to additional product lines within our ecosystem. Specifically,
the Hybrid Practice Support Specialist is responsible for selling the skincare and home use device product lines to
existing customers as well as to other medical aesthetic practices, building a pipeline of leads and opportunities to
pursue. The Hybrid Practice Support Specialist will have the opportunity for commissions from the sale of additional
products, services, and consumables as determined by the company.
This role is responsible for building relationships with customers after purchasing a capital device, maximizing customer
satisfaction and success. The Hybrid Practice Support Specialist will unpackage and install equipment, teach best
practices information, and provide support through marketing coaching. They will also grow the territory by selling the
skincare line to existing customers as well as to other medical aesthetic practices, building a pipeline of leads and
opportunities to pursue. This role is responsible for educating the staff at their accounts on all treatments and products
to support sell-through to maintain a high percentage of reorders.
The ideal candidate will have a proven track record of sales achievements as well as a strong knowledge of the aesthetic
industry and how medical practices operate.  This role requires a resourceful, independent, and self-disciplined spirit
with the ability to develop and maintain business relationships. 

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 Account Management
 Provide consultative sales and support to customers
 Problem-solving
 Teaching best practices/Onboarding customers
 Uncrating and set up of Alma Equipment
 Help create social media posts and graphics for customers' success
 Sale of additional products and services
 Keep customers engaged and primed for repeat business
 Build customer relationships in a professional manner
 Have technical knowledge to assist customers
 Comply with all safety policies, practices, and procedures
 Coach customers on how to market services tailored to their new equipment
 Participate in positive team efforts to achieve departmental and company goals.
 Maintain a professional appearance
 Proactive communication with customers
Competencies
1. Organizational Skills
2. Strong Direct Communication
3. Emotional Intelligence
4. Customer Service
5. Professional Vulnerability

Company DescriptionSun Harbor PersonnelCompany DescriptionSun Harbor Personnel

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