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Closing Kitchen Manager

2 months ago

Metairie, United States ECONOMICAL SUPER MKT Full time $17 - $19
Job DescriptionJob Description

Zuppardo’s Family Market, family owned and operated, has been a staple in the community for over 90 years, providing delicious food, great value and exceptional service. We are looking for a professional, service orientated Kitchen Manager to continue that tradition in our high-volume store.

The Kitchen Manager will manage the nightly operations of the Kitchen department. This position is accountable for the sales & customer service experience during the closing shift. In addition, this position is responsible for increasing customer confidence and loyalty by promoting and executing consistent operating conditions, providing fresh and appealing meal solutions, providing courteous, knowledgeable, and prompt service in a friendly atmosphere.

Primary Responsibilities & Accountabilities

  • Manage inventory, production, in-stock position, pricing integrity, merchandising, labor, security, expense control and other operational processes to company standards.
  • Ensure the department is merchandised in accordance with store standards to ensure the availability of our full variety at all times.
  • Ensure team members greet, assist, provide efficient service, and thank customers in a prompt, courteous, friendly and business-like manner in order to promote the company image as a service-oriented operation.
  • Ensure the department is well maintained and meets or exceeds company standards for appearance.
  • Supervise, train and develop team members in accordance with company policies and procedures.
  • Evaluate department conditions and operations to determine strengths and areas for improvement; reinforce strengths while developing and implementing improved practices and procedures.
  • Ensure company standards for safety, proper food handling practices, sanitation and productivity are maintained.
  • Ensure special orders and customer requests are fulfilled.
  • Offer product samples, answer product questions, and offer assistance in finding or suggesting product selection.
  • Ensure sales and work area are clean and free from safety hazards.
  • Responsible for ensuring that all closing procedures are completed nightly along with any additional setup needs for the following day.
  • Ensure that the closing team is focused on selling & creating a WOW experience for our guests.
  • Perform other job-related duties as assigned.

Qualifications

Minimum

  • Must be at least 18 years of age.
  • High school diploma or equivalency.
  • 3–5-year Deli or Kitchen management in high volume operation
  • Team Oriented Leadership Style.
  • Sales & customer focused attitude.
  • Must be able to multi task while remaining focused on our customers experience.
  • Ability to read, write and speak English proficiently.
  • Ability to understand and follow English instructions.
  • Authorization to work in the United States or the ability to obtain the same.
  • Successful completion of pre-employment drug testing and background check

Required Behaviors

  • Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
  • Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
  • Business-driven showing passion for the business, delivering results consistently.
  • Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
  • People Passion through consistently treating others with respect and dignity.

Knowledge, Skills, Abilities

  • Compliance with all company policies and procedures.
  • Passion for Food
  • Extensive knowledge of Food Handling & Customer Service

Essential functions

  • Ability to lift 50lbs
  • Ability to walk or stand for 8 to 10 hours and sometimes exceeding
  • Ability to bend, stoop, kneel, lift, or reach over shoulder height
  • Ability to work days, nights, weekends, and holidays as needed

Benefits

  • Health, dental and vision
  • 401k with employee match
  • Profit sharing
  • Employee discount