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Financial Aid Specialist
4 months ago
Financial Aid Specialist
Location: Auburn Hills, MI
Pay Rate: $20.51/hour
Schedule: Monday-Friday 8:30AM-5:00PM
Contract Type: Temporary
Position Overview:
Join the Kelly® Professional & Industrial team as a Financial Aid Specialist. You would provide information and assist in all aspects of the financial aid process with our customer in Auburn Hills, Michigan. Our customer is known for their commitment to serving the educational and economic needs of the community. Apply today for immediate consideration
Responsibilities:
- Perform technical duties to accomplish the functions of the Student Financial Resources and Scholarship Department.
- Assist in the implementation of new federal and state Financial Aid regulations.
- Advise/coach students from all cultures and social-economic backgrounds, through the process of applying for and receiving student financial aid face-to-face and virtually (live CHAT, telephones, student email box, one-on-one appointments via Zoom or telephone).
- Facilitate the pre-awarding eligibility determination, Active ISIR'S, verification, TIP, F4F/MI Reconnect, Unusual Enrollment History (UEH), any ineligibility issues, etc.
- Update daily student filed completed dates in Colleague using report generated in student forms.
- Verify verification codes are correct, identify students with IRIS's, and adjust student self-service checklist if necessary.
- Make corrections and assist in the verification of students FAFSA's, perform transmittal review, calculation, and monitoring of all financial aid awards for disbursement.
- Evaluate and process the Return of Title IV Funds and N marks.
- Troubleshoot/Investigate student, federal, state, and institutional inquiries/complaints, to determine resolution or consult with Financial Aid Management for guidance, and compose memos and other relevant correspondence, if needed.
- Assist the Financial Aid Managers with the Communication Management Processing.
- Assist the Financial Aid Mangers with the administration of federal, state, and institutional aid programs, maintenance of program databases, validating eligibility, active ISIR's, ineligibility issues, student loan exit counseling completion and follow-up, scholarships, etc.
- Active participation in all training activities necessary to update financial aid knowledge and skills and other relevant professional development opportunities.
- Hire, train, and direct college students’ personnel with appropriate approval.
- Assist veteran student: answer questions regarding VA benefits and applications, process, activate VA educational benefits, verify enrollment before payments of funds, maintain Veteran records and update database of active VA students, track and reconcile financial financials for students’ payments from the VA & debts to the VA, apply payments to students accounts, create specialized reports from data, & communicate any issues to VA Supervisor if applicable.
- Perform related tasks as assigned.
Qualifications:
- An earned Associate Degree or higher in Accounting, Business Administration, Business Information Systems, or Computer Information Systems or Any Associate Degree or higher with 16 college credit hours in Accounting, Business Administration (BUS1100, BUS 2030, BUS 2530, MKT 2520, ACC 1800, ACC 1810, ACC 1820 and CIS 1050), Business Information Systems, or Computer Information Systems.
- 2 years of customer service experience
- Effective and efficient use of technology - Outlook, ACD phones, federal and state software, Colleague, Communication Management, Student Forms, Scholarship Universe, etc. Utilize federal and state websites and databases.
- Knowledge of the financial aid application process for federal, state and institutional programs.
So what are you waiting for? Find your next role with a fast, personalized job search that never costs you anything.Company DescriptionSimply put. We’re the experts. Seriously. Our recruiters are deeply rooted in the markets they serve, which means we understand what it takes to succeed, have industry connections, and the inside scoop no one else has. Plus, at Kelly, we are real people seeing beyond just a resume. This means you’re getting a level of personal attention you don’t get from an algorithm and access to opportunities that would never occur to an outsider.\r
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