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Front Desk Agent

3 months ago

Tracy, United States Holiday Inn Express & Suites Manteca City Center Full time
Job DescriptionJob Description

The Holiday Inn Express & Suites Manteca City Center provides its employees with professional stability, an enjoyable work environment, and an atmosphere of support and collaboration. Our mission is to deliver exceptional customer service, offering our guests a hospitality experience unparalleled not only in the area but in the industry. Equally important to us is the happiness of our team members. We understand that to provide exceptional guest service, our employees need to be valued and their voices heard.

 

Holiday Inn Express & Suites Manteca City Center is seeking a Weekend Front Desk Agent to join our team of professionals in an established hotel property. Our Front Desk Agents are responsible for making the first impression and setting a standard of excellence for our customers. This is a great opportunity for someone who needs a part-time, weekend job, a people-person who enjoys connecting with our customers and possesses exceptional communication and customer service skills. The hours for this position are 2:00 PM-10:00 PM on Saturday & Sunday, with opportunity for advancement.

If you have a background in the hotel/hospitality industry and are looking for a Part-Time, Weekend-Only job, please apply today for immediate consideration

Job Responsibilities:

  • Welcome guests with a warm smile and an efficient check-in/check-out process
  • Assist guests with reservations, inquiries, and any issues that may arise
  • Maintain a clean and professional front desk area
  • Light housekeeping tasks
  • Meeting room setup
  • Basic administrative tasks
  • Work as a team and communicate and coordinate with other departments to ensure excellent quality and service
  • Receive guest payments and process transactions as outlined in the cash and charge procedures as needed
  • May assist with other duties as assigned

Qualifications:

  • At least 21 years of age
  • High school diploma or equivalent
  • Prior hospitality experience is a plus
  • Ability to stand for extended periods
  • Excellent written and verbal communication skills
  • Detail-oriented and organized with a strong work ethic
  • Ability to work independently and as part of a team
  • Passionate about people and service
  • Ability to pleasantly and professionally communicate when interacting with guests and employees
  • Ability to work late afternoon/evening shifts on weekends

Benefits:

  • Dependable schedule
  • Employee discounts

 

Company DescriptionRoom for growth. We promote from within, and we encourage students and people wanting to work a true part-time job to apply.Company DescriptionRoom for growth. We promote from within, and we encourage students and people wanting to work a true part-time job to apply.