Hotel Audio-Visual Manager
3 weeks ago
Audio-Visual Manager Wanted at Premier Philadelphia Hotel
Join the heart of Philadelphia's hospitality industry Our esteemed hotel is seeking an experienced Audio-Visual Manager to lead our AV department, ensuring exceptional client interactions and unparalleled event experiences.
Position: Audio-Visual Manager
Location: Philadelphia - Center City - Rittenhouse Square
Job Summary:
We are looking for a hardworking, self-motivated Audio-Visual Manager to join our team. The ideal candidate will be directly responsible for managing the audio-visual needs for in-person and virtual events held within the hotel conference center.
Key Responsibilities:
Direct management and oversight of all AV operations within the hotel, across multiple floors.
Provide hands-on technical setup and operation of in-person and virtual event equipment, including audio, video, projection, lighting, drape, computers, etc… This includes physical labor, must be able to lift 50lbs without assistance.
Work independently and efficiently.
Engage closely with the hotel sales department, event planners, and clients to understand and fulfill their AV needs for events, meetings, and conferences, ensuring their vision is realized flawlessly.
Accompany the hotel sales department on-site visits with clients and/or event planners to determine their event needs, as well as provide expert consultations on the latest AV solutions to best suit their events and budgets.
Foster and maintain strong client relationships, ensuring their satisfaction and repeat business.
Responsible for all phases of supporting client events, including:
Proposal creation
Equipment specifications/layouts/diagrams/floor plans
Scheduling for equipment and staff
Timely and accurate set-up/breakdown/resetting of equipment across multiple rooms, floors, and events
On-site and In-room Event technical support
Event invoicing
Ensure that all equipment is in prime working condition, overseeing any necessary repairs or replacements and stock replenishment.
Train, mentor, and supervise AV team members, fostering a client-first mindset.
Collaborate seamlessly with other departments to ensure events are executed smoothly.
Stay updated with the latest AV trends and technologies to provide cutting-edge recommendations and services.
Preferred Qualifications:
2-3 years of experience in AV management within a hotel setting with a strong emphasis on client interaction.
Solid technical knowledge of AV equipment and systems for in-person and virtual events
Outstanding communication and interpersonal skills, with a proven ability to build and maintain client relationships.
Excellent organizational skills with the ability to schedule equipment and staff for multiple simultaneous events.
Advanced problem-solving and strategizing skills and a Proactive mindset to anticipate and support changes
Ability to work flexible hours, including nights, weekends, and holidays.
Proven leadership abilities and a passion for delivering exceptional client experiences.
Join our team and be at the forefront of Philadelphia's vibrant hospitality scene Qualified candidates are encouraged to apply immediately; please provide a resume, cover letter, and salary requirements. Let's elevate our clients' experiences to new heights.
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